Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
89 reviews
Horus Watch StrapsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2014, Horus Straps has set the standard in luxury watch straps. A fresh expression for every wear, our collections bring new life to Audemars Piguet, Breitling, Panerai, Omega, Oris, Swatch, Tissot, Patek Philippe, TAG Heuer, Rolex, and more. Discover your perfect match.
Horus Watch Straps (horusstraps.com) has 89 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 32 reviews with 1 star · Clear filters
I would give zero stars for this rubbish bracelet if i could Paid over £150 for the strap and the pins wont even fit and they all bent and also too long when compared with original Rolex ones You better off buying a strap from ebay for a few quid than paying all this money for something of such low quality I wish i never bought anything and just minded my own business Awfull
By vasile eugen P.
Cheap quality at caviar price. Dont recommend this straps! I now buy from Tempomat Madrid who make better quality at half price.
By Lux
Bought Hublot straps. They sent me the wrong tool and after several phone calls still never received a refund. They also have no idea how to install the strap.
By Mike P.
Very difficult strap to install for AP Royal Oak watches. The technician in our local dealer even gave up on it. And to think its price is not far from an oem ap strap. I regret my purchase and ended up buying an oem ap strap which was very easy to install.
By Matts
Response from Horus Watch Straps· Nov 14, 2024
Thank you for your feedback. We sincerely apologize for the challenges you faced with installing the strap for your AP Royal Oak watch. We understand how frustrating this could have been. To improve the experience, we’re currently developing tutorials to help make strap changes easier for our customers. Your insights are invaluable, and we appreciate your understanding.
I bought a Chopard red strap, it broke after two months. I reached out and they offered to send another strap. They then send it sold out and to pic another colour, it’s been 2 months and 5 emails with no response from them.
By Darren K.
These straps are nothing special at all. The price is very high and then there was an additional charge from FedEx of another GBP £70. £240 is an outrageous price. I purchased this strap for a client who insisted on having it for his son's 18th birthday. As a working horologist I will never advise anyone to purchase these Horus straps again.
By N F.
Response from Horus Watch Straps· Nov 30, 2024
I sincerely apologize for your experience and appreciate you taking the time to share your feedback. I understand how frustrating it can be to encounter unexpected charges, and I’m sorry if our checkout process wasn’t clear regarding duties and taxes. We strive to provide quality products and are currently running promotions to make our straps more accessible. Your feedback is invaluable, and I assure you we’re continuously working to improve our services. Thank you for your understanding, and I hope we can regain your trust in the future.
I paid in my local currency and then I had to paid 30% more for taxes and custom. I contacted them and got two exactly the same answers, written by bot. So dissatisfied
By Beata C.
horrible company refusing to send me a refund after i sent my item back to them.charge crazy price for something you can buy else where for much less their quality is awful. do not buy off them having to start a case with paypal just to get my refund!
By Gaije
