Quality & Comfortable
Quality & Comfortable. A+
By Adam G.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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89 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2014, Horus Straps has set the standard in luxury watch straps. A fresh expression for every wear, our collections bring new life to Audemars Piguet, Breitling, Panerai, Omega, Oris, Swatch, Tissot, Patek Philippe, TAG Heuer, Rolex, and more. Discover your perfect match.
Horus Watch Straps (horusstraps.com) has 89 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
89 approved reviews, newest moderated first
Quality & Comfortable. A+
By Adam G.
So i took the free return option and now i have to pay 20$ to send a strap i cannot install because Horus never mention the need of a conversion kit that they are not even selling....pure scam...
By FC
I made an error when measuring for my watch band, and Horus customer service accepted the exchange and resolved everything within one week.
By bruce N.
I have bought 2 watchbands so far and they are amazing feels soo soft on the skin and they built to hold timepieces safe. Customer service is also very helpful and knowledgeable.
By Jose Sanchez M.
Amazing straps great material, also the warranty easy process when i needed it after like 7 years amazing staff professional specially flavia
By Abdulaziz Al S.
Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great people, great product! Thank you,
By Alex
What initially started as a frustrating experience was turned around quickly and professionally. I had an issue related to duties and taxes, but the Horus team responded promptly, acknowledged the situation, and resolved it in under 24 hours. Issues can happen with any company; what matters is how they are handled. In this case, the speed and professionalism exceeded expectations.
By Manuel
Response from Horus Watch Straps· Feb 3, 2026
Thanks so much for sharing your feedback, Manuel. I truly apologize for the unexpected import duties; I can understand how frustrating that must be. While we do mention this during the checkout process, I realize it may not have been as clear as it should be. We appreciate your comments about the checkout process, and we’re looking into this to improve our customer experience. We’ll be in touch soon to find a solution for you.
I’ve ordered several straps from different places and compared. HORUS the best! Look great and quality feel. I highly recommend.
By Christopher L.
Response from Horus Watch Straps· Jan 30, 2026
Thank you for sharing your experience! We're thrilled to hear that you found HORUS straps to be the best.