horrormerchReviews of horrormerch.com

Response from horrormerch· Sep 23, 2025

As listed prior to purchase all items are either made to order or will ship once they are released. Posting a negative review will not speed up any shipping, refunds or otherwise. Also posting multiple reviews - under different names - will be flagged by trust pilot for spam issues

Response from horrormerch· Feb 5, 2026

As we have received this from Trustpilot (and that you did not include an order number in your review) "We've detected some fake reviews of horrormerch.com - Ticket #33835307" (ticket number can be verified by contacting Trustpilot about these fake reviews) We are no longer able to offer support via this website due to spam, fake reviews and customers posting multiple reviews to get our attention after we have already responded, shipped or refunded these customers. If you have further questions, please contact our helpdesk as that is the only place we are able to verify your purchase, questions, delivery or refunds. Please contact - http://contact.horrormerch.com/ for further information.

Response from horrormerch· Sep 2, 2025

You received a refund in full (as you charged back this purchase as you did not want to wait for it). As you were refunded no items would be sent to you because they would not have been paid for. Posting that you didn't receive items after forcing a refund isn't a negative review. We can't send out something that has not been paid as you were already refunded.

Response from horrormerch· May 27, 2025

You received a refund in full (as you charged back this purchase as you did not want to wait for it). As you were refunded no items would be sent to you because they would not have been paid for. Posting that you didn't receive items after forcing a refund isn't a negative review. We can't send out something that has not been paid as you were already refunded.

Response from horrormerch· May 27, 2025

As we have received this from Trustpilot (and that you did not include an order number in your review) "We've detected some fake reviews of horrormerch.com - Ticket #33835307" (ticket number can be verified by contacting Trustpilot about these fake reviews) We are no longer able to offer support via this website due to spam, fake reviews and customers posting multiple reviews to get our attention after we have already responded, shipped or refunded these customers. If you have further questions, please contact our helpdesk as that is the only place we are able to verify your purchase, questions, delivery or refunds. Please contact - http://contact.horrormerch.com/ for further information.

Response from horrormerch· May 27, 2025

You received a refund in full. As you were refunded no items would be sent to you because they would not have been paid for. Posting that you didn't receive items after forcing a refund isn't a negative review. We can't send out something that has not been paid as you were already refunded.

Response from horrormerch· May 11, 2025

Awesome!! thank you for picking stuff up and glad you like the merch!

Response from horrormerch· May 27, 2025

You received a refund in full. As you were refunded no items would be sent to you because they would not have been paid for. Posting that you didn't receive items after forcing a refund isn't a negative review. We can't send out something that has not been paid as you were already refunded.