Chy and our self-directed IRA
Chy has been helping us with our self-directed IRA and she has been very good at explaining and answering our questions.
By Joan
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 558 reviews with 5 stars · Clear filters
Chy has been helping us with our self-directed IRA and she has been very good at explaining and answering our questions.
By Joan
Thank you, Alicia! I appreciate your help.
By Bark Busters B.
Celeste is the best, during her consultation, she answered all my questions quickly, accurately, and putting my mind as ease like a seasoned senior financial advisor. Thank you Horizon Trust for having someone of her experience on your Team!
By Edwin K.
I received excellent service from Celeste today. She helped me step by step complete
By Wanda S.
Celeste was a tremendous help on get our brokerage accounts setup. Sent us the proper forms to fill out.
By vicki B.
Great Customer Service. I needed to know the Tax Id number assigned to my account. Celeste handled it professionally. She has always provided great customer satisfaction.
By John W.
Chy was extremely helpful, courteous, knowledgable. Wish all your representatives were like her! Awesome job!!!!
By Vicki S.
MARCI is a true professional and a wonderful representative for HORIZON TRUST. Plain and simple she gets things done!
By Scott