I had a fine experience with the…
I had a fine experience with the transfer of my funds to my Horizon account.
By B. Y.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 558 reviews with 5 stars · Clear filters
I had a fine experience with the transfer of my funds to my Horizon account.
By B. Y.
Chey was amazing. Friendly, fast and provided everything I needed. 5 Stars
By Karl
Cheyenne updated my account information and profile very quickly. I very much appreciate the quick work.
By Timothy L.
Alicia was very personable, professional, and efficient. She was able to resolve my request quickly.
By Gary
I needed some Tax information regarding my Portfolio. Hannah M. put together a Portfolio summary that listed my gains and losses as well as my assets. She was super helpful and answered all of my questions.
By John K.
Chy has consistently been a pleasure to work with. I look forward to more interactions with Ms. Cheyenne in the future!
By D P.
I am very pleased with the high quality customer service I received from Celeste. She addressed any concerns I had while assisting me with the transaction.
By Cleveland C.
Chy was very helpful and has a very upbeat personality. Made the call very enjoyable.
By Ken W.