Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
212 reviews
Horace MannSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 179 reviews with 5 stars · Clear filters
Other than saving money, the customer service is very helpful and efficient I recommend to anyone
By Francisco
Response from Horace Mann· May 15, 2025
Thank you for your kind words and for taking the time to share your positive experience! We're thrilled to hear that you found our customer service helpful and efficient.
My agent provides excellent service.
By VALERIE N.
Response from Horace Mann· May 19, 2025
We appreciate your kind words. We're thrilled to hear you had a positive experience!
the agent i dealt with made the process great and very easy.
By Michael G.
Response from Horace Mann· May 19, 2025
We appreciate your feedback and are glad you found the process easy!
They are a great insurance company!! Way better than State Farm!!
By PCL
Everyone is very helpful
By ROBERT DAVIS J.
Always quick to reply and answer question
By Rosemary T.
Great Service in general
By Cynthia Z.
They have always been able to help in every way need for me.
By Mrs. J.
