Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
212 reviews
Horace MannSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 179 reviews with 5 stars · Clear filters
My representative was real and she understood my situation. She gave me timely customer service and she was very nice.
By Blessedt
Response from Horace Mann· Dec 3, 2025
We appreciate you taking the time to share this! It’s wonderful to hear that your representative was understanding, genuine, and provided timely support. Thank you for trusting us with your needs.
My agent is awesome and has made the experience of switching insurance companies much easier.
By ANGELA C.
Response from Horace Mann· Dec 3, 2025
Thank you for sharing this! We’re thrilled to hear your agent helped make the transition smooth and easy. We’re grateful you chose us and appreciate your kind words.
The representative was friendly, business, took a personal and professional interest in servicing me.
By GLORIA T.
Response from Horace Mann· Dec 3, 2025
We appreciate your kind feedback. It’s wonderful to hear that your representative combined friendliness, professionalism, and personal attention to provide you with great service. Thank you for choosing Horace Mann!
Dan did a great job on letting us know what we get plus!
By Terill P.
Response from Horace Mann· Sep 26, 2025
Thank you for sharing your positive experience with us; we appreciate it!
Always great service given to me.
By LEON M.
Response from Horace Mann· Sep 25, 2025
We're happy to hear that you consistently receive great service from us. Thank you for your positive feedback!
Good service.
By DONALD G.
Response from Horace Mann· Sep 23, 2025
We appreciate the feedback and are glad you're happy with the service we provide!
Very active on responding quickly and solving any issues you may have and trying their best to make your experience feel at ease!!
By AMY R.
Response from Horace Mann· Sep 17, 2025
Thank you so much for your feedback! We’re glad to hear our quick responses and dedication to solving issues helped make your experience feel at ease. That’s exactly the kind of service we strive to provide!
He was very helpful to help me with my car Insurance
By Elizabeth S.
Response from Horace Mann· Sep 17, 2025
Thank you for sharing your experience! We’re so glad to hear you were assisted with your car insurance needs.
