Monday, November 9, 2026 · Customer reviews of US businesses

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Horace Mann Reviews | Read Customer Reviews of horacemann.com

Horace MannReviews of horacemann.com

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The Fair Hearing score

4.6/ 5

Excellent

212 reviews

Horace Mann4.6Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Horace Mann

Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.

Horace Mann (horacemann.com) has 212 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.

Also known as: horacemann.com
Website: horacemann.com
Category: Insurance
Listed on The Fair Hearing: 2026

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Horace Mann reviews

Showing 179 reviews with 5 stars · Clear filters

Mar 6, 2026
Prompt service
Prompt service. Excellent rates. Helpful staff.
By JOSEPH S.
Response from Horace Mann· Mar 6, 2026
We love hearing this, thank you! Providing prompt service and great value with a helpful team is always our goal.
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Mar 3, 2026
Great experience
Great experience. Good company and agent
By ELLEN B.
Response from Horace Mann· Mar 3, 2026
Thank you for your kind words! We’re so glad you had a great experience and appreciate your confidence in our company and your agent.
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Mar 3, 2026
Loved our guy down here in Longview Tx
Loved our guy down here in Longview Tx, he was professional, helpful and always available to help.
By Hope A.
Response from Horace Mann· Mar 3, 2026
Thank you! We’re so glad our Longview agent was able to provide professional and reliable support. We appreciate you choosing us!
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Feb 19, 2026
Answer all questions
I’ve moved to 3 different states in 6 years and kept my coverage.
By Suzann
Response from Horace Mann· Feb 19, 2026
We truly appreciate your loyalty over the years! Helping make your transitions between states smooth and stress-free means a lot to us. Thank you for choosing Horace Mann!
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Feb 13, 2026
Friendly staff and helpful service.
Friendly staff and helpful service.
By Don F.
Response from Horace Mann· Feb 13, 2026
Thank you so much for the feedback! We're honored to serve you and thank you for trusting Horace Mann.
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Feb 12, 2026
Very friendly
Very friendly, caring, helpful agents
By JOLYNN T.
Response from Horace Mann· Feb 12, 2026
Thank you! We truly appreciate your feedback and are happy to help anytime.
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Feb 11, 2026
Horace Mann stands alone in the insurance business
Horace Mann always provides us with the care and knowledge that we as customers appreciate and deserve. We have never had any issues with their answers, information, quotes or help. We would recommend them to anyone that would ever be in the situation of looking for auto, renters or life insurance. They really go above and beyond.
By Ryan C.
Response from Horace Mann· Feb 11, 2026
Thank you so much for your incredibly kind words and recommendation! Providing the care, knowledge, and support our customers deserve is exactly what we strive for every day. We’re honored by your trust across your auto, renters, and life insurance needs, and we truly appreciate you taking the time to share your experience. It means a great deal to our entire team.
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Feb 9, 2026
Timely response
It was awesome to get a prompt response for a road side assistance by Horace Mann staff in Tucson, Arizona at very late hour on a weekend when my car broke down inside rain. It was just in few days after I submitted my claim that I also got the check for my refund. This was an awesome experience.
By OLOYEDE O.
Response from Horace Mann· Feb 10, 2026
Thank you so much for sharing this! we’re really glad our Tucson team could be there for you when you needed help. Providing prompt support, even late at night and on weekends, is incredibly important to us, especially in stressful situations like this. We’re also happy to hear your claim was handled quickly and smoothly. We truly appreciate your trust in Horace Mann.
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