Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
Hopp – Link-in-Bio | Hopp by WixSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
(This is NOT the account of Hopp Ride-Hailing). Hopp by Wix helps creators craft a stunning and inspiring bio page that showcases their entire online presence, captivates their followers, and maximizes their monetization potential.Hopp's search code feature and intuitive UI makes it simple for your followers to quickly and effortlessly find your links like never before.
Hopp – Link-in-Bio | Hopp by Wix (hopp.co) has 18 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2 reviews with 1 star · Clear filters
Terrible customer service
By LF
Response from Hopp – Link-in-Bio | Hopp by Wix· Apr 27, 2025
It seems that you may have mistakenly left this review for Hopp, which is a link-in-bio too and NOT for Hopp Ride-Hailing. We understand how frustrating it can be to deal with customer service, we recommend reaching out to the Hopp Ride-Hailing support team for assistance with your concerns. We hope your issue is resolved quickly! Best regards, The Hopp Team
Facebook has given me dozens of warnings and removed dozens of posts, comments and reels where I used HOPP. Facebook has warned me that HOPP can not be trusted as it features malicious coding and is collecting user data without permission. I immediately contacted WIX who own and promote HOPP. Thinking that there must be some miss-understanding that both WIX and/or HOPP would quickly be able to sort this out. That was over a week ago. WIX promised to get back to me within 48 hours. That did not happen. After 96 hours I again called wix and demanded action and to speak to a supervisor. WIX told me that was not possible and no supervisors were available to speak to me. I asked that they call me back. They have failed to do so. This is a critical issue for my business. 90% of my business and 100% of my reputation is based on Facebook pages and groups. If my groups and pages are shut down by Facebook this could force me out of business. The reputational harm caused by me using and trusting and HOPP and WIX is beyond calculation. The CEO of WIX Avishai Abrahami needs to understand that his
By FAB T.
Response from Hopp – Link-in-Bio | Hopp by Wix· Mar 30, 2025
Hi there, We're really sorry to hear about your experience and completely understand how upsetting and stressful this must be. Hopp is powered by Wix and is built with privacy, safety, and security at its core—used by millions of creators and businesses without issue. That said, we take situations like this very seriously and would love to investigate what might have gone wrong here. Could you please reach out to us directly at [email protected] with your account details and any communication you've had with Wix support? We’ll make sure it gets immediate attention. Thanks again for bringing this to our attention, and we’re here to help. — The Hopp Team
