Go elsewhere
I feel like the service was overpriced, but aside from that, my plumber wasn't very professional. He talked too much about his personal life, asked me too many questions, and complained about his job.
By Elizabeth
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
471 reviews
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Hope Plumbing is a locally owned and operated full-service, residential and commercial plumbing company located near the heart of Broad Ripple in Indianapolis, IN.Hope Plumbing started as a practical labor of love between Jack Hope and Brad Persic and quickly transformed into a business the community trusted. That is because their skilled plumbers in Indianapolis have the training, knowledge, and experience to handle any challenge customers through their way. They specializes in older homes and understand when to preserve and replace plumbing fixtures. Additionally, they can help you with things like water heater installations, leaking toilets, repiping, clogged drains, and more. With friendly, uniformed plumbers who are punctual and courteous, they hope you have the most pleasant experience. Call (317) 900-4513 to request a service today!
Hope Plumbing (hopeplumbing.com) has 471 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
471 approved reviews, newest moderated first
I feel like the service was overpriced, but aside from that, my plumber wasn't very professional. He talked too much about his personal life, asked me too many questions, and complained about his job.
By Elizabeth
The actual appearance of the plumbing work was not quite what I expected and secondly, the clean up could have been better.
By Carole
Jon was an excellent technician who exercised great skill professionalism. I would highly recommend Hope Plumbing.
By Dustin
Other than some scheduling difficulties, no complaints. They were professional and friendly.
By Lydia
Everyone at Hope was extremely helpful and genuinely cared about my project and the outcome. There was a part of the work that I was not satisfied with and they were very responsive and took care of the problem. I will use them again and would have total confidence in recommending them to anyone.
By Sarah
They were kind and helpful, although they didnt fix my problem even after spending $4k for a sewer line like they suggested. Also they did get a snake tool stuck in my drain and only would get it out if I paid. So right now I have a new sewer line except a snake tool is in it, and my basement still floods...
By Matt
Great company, with hard working technicians. I would recommend Hope plumbing to friends.
By Stacy
Once the technician arrived at my home everything went smoothly. However, my appointment window was from 12-4, but they called me to tell me that no plumber would be available and asked me to reschedule. Since I could not take off another afternoon from work I had to use their emergency services. They waved the 69$ normal service charge for my trouble, but still charged me the 100$ emergency fee for service outside normal hours. I had an appointment, but they still charged me more for their scheduling issues. Service was good, administration was lacking.
By Travis