Dont order here! Ever!
First of, do not order from this company! I had ordered a chrismas themes sweater from them for €50. A pretty big sum for a sweater. It allrived about 5 weeks later. The quality was extremely poor. Synthetic and very course. THere were also dark stains on the sweater wich were not part of the print. I contacted the customer support. At first they did not want to accept a return. I had to give them al sorts of information and photos etc. They tried to make it very difficult and a lot of work for even to accept a return. I had to press them several times and even had to slap EU return policy law in their face to even get them to accept the return. After 6 mails I recieved a return addres. It was in the USA and I had to buy the label myself, only when they would recieve the package they would concider returning my money. Shipping from eu to usa is about €25. So meanwhile ill be down a total off €75 before even seeing any of it return. This is a godawull fraudulent company, do not order here, you will be dissapointed!
By van V.
Response from Hooktab· Dec 5, 2024
Please send us picture of the product that is defective we will give you a refund!




