Honey Play Box®Reviews of honeyplaybox.com

Response from Honey Play Box®· Mar 26, 2024

Hello Shay, Thank you very much for purchasing our products. The coupon issued after shopping is for you to use on your next purchase, which is a benefit we provide for our regular customers. We sincerely apologize for the inconvenience this has caused you. Thank you for your patience and understanding. Best Regards, Honeyplaybox customer service team

Response from Honey Play Box®· Mar 26, 2024

Dear Tommy, Thank you for your valuable feedback. We sincerely regret any inconvenience caused. Our customer service staff has replied to each of your emails, if you have not received the email, you may check if the email is categorized as spam. We have received your feedback on the product, can you please provide me with a short video of you attempting to turn it on? Please ensure to hold down the on button for 5 seconds as that's how long it can take to activate the battery. We require a video to review to fulfill our warranty policy. We truly appreciate your understanding and patience as we work to resolve this matter. Best Regards HoneyPlayBox Customer Service Center

Response from Honey Play Box®· Mar 26, 2024

Dear Allen, We have received your feedback on the product, we deeply regret the inconvenience you've faced. I'm sorry that our customer service agent probably missed your message, we have already criticized her, thank you for your video feedback, we will arrange to send you a replacement. We truly appreciate your understanding and patience as we work to resolve this matter. Best regards, HoneyPlayBox Customer Service Center

Response from Honey Play Box®· Mar 26, 2024

Dear Mike, Thank you for your feedback. We would appreciate it if you could give us more feedback on what happened and help me find the right solution to move forward. We do our best to accommodate every one of our customers. I'm sorry for any inconvenience this may have caused you. I would like to extend my regards. HoneyPlayBox Customer Service Center

Response from Honey Play Box®· Mar 26, 2024

Dear KELLZ,   We have received your feedback on the product, we deeply regret the inconvenience you've faced.   Can you please provide me with a short video of you attempting to turn it on? Please ensure to hold down the on button for 5 seconds as that's how long it can take to activate the battery.   We require a video to review to fulfill our warranty policy.   We truly appreciate your understanding and patience as we work to resolve this matter.   Best regards, HoneyPlayBox Customer Service Center

Response from Honey Play Box®· Mar 26, 2024

Dear Roberto, Thank you for your valuable feedback. We sincerely regret any inconvenience caused. Our customer service staff has replied to each of your emails, if you have not received the email, you may check if the email is categorized as spam. We have received your feedback on the product, can you please provide me with a short video of you attempting to turn it on? Please ensure to hold down the on button for 5 seconds as that's how long it can take to activate the battery.   We require a video to review to fulfill our warranty policy.   We truly appreciate your understanding and patience as we work to resolve this matter. Best Regards HoneyPlayBox Customer Service Center

Response from Honey Play Box®· Mar 26, 2024

Dear Joseph, We appreciate your positive feedback and are thankful for your support. Your encouragement fuels our commitment to continually enhance our service. Should you have additional insights or suggestions, we invite you to share them with us. We value your opinion and promise to take each recommendation into serious consideration. With sincerity, HoneyPlayBox Customer Service Center

Response from Honey Play Box®· Mar 26, 2024

Hello Thomas, Thank you very much for purchasing our products. The coupon issued after shopping is for you to use on your next purchase, which is a benefit we provide for our regular customers. We don't understand why we get a bad review from you for such a reason. We sincerely apologize for the inconvenience this has caused you. Thank you for your patience and understanding. Best Regards, Honeyplaybox customer service team