Honeycomb InsuranceReviews of honeycombinsurance.com

Response from Honeycomb Insurance· Mar 13, 2024

Hi Harold, thank you for your valuable feedback. While Honeycomb is known for timely deliveries, we recognize that we could do better in some cases. We passed along your feedback to our team, and the direct follow-up resulted in a lot of helpful information on where we can improve our producer experience. We’re thrilled to continue our partnership and have you as a trusted Honeycomb partner.

Response from Honeycomb Insurance· Mar 13, 2024

Hi Joe, thank you for taking the time to leave a review. Your feedback is instrumental in helping us identify areas for improvement, as we are always actively exploring additional ways to streamline and expedite our processes to ensure a smooth experience for all our valued clients and partners. We apologize for any inconvenience that you may have experienced. Our goal is to extend coverage to as many clients as possible, but there are situations where we need to decline certain risks that don’t meet our underwriting guidelines. Regarding payment processing, our current protocol includes a waiting period to verify the clearance of checks for security purposes.

Response from Honeycomb Insurance· Mar 13, 2024

Hi Roger, Thank you for providing this valuable feedback. We passed along your feedback to our team. After following up with you directly as well, we got a lot of good insights into how we can provide more clarity on declinations and opportunities to support your business better. Thank you for your patience and for being a valued Honeycomb partner!

Response from Honeycomb Insurance· Mar 13, 2024

Hi Rick, we sincerely appreciate you taking the time to provide valuable feedback. At Honeycomb Insurance, we are deeply committed to our customers and uphold rigorous underwriting principles. While we aim to extend coverage to as many clients as possible, we may need to decline risk in some situations, and we don’t take such declines lightly. Our priority is to provide the best possible service while maintaining the financial stability of our company and continuing to offer competitive rates. If you have any questions or concerns about a specific declination, please don’t hesitate to contact us. Regardless, we will undoubtedly learn from this case and continue to work towards improving our service. We apologize for any inconvenience that you may have experienced.

Response from Honeycomb Insurance· Mar 13, 2024

Thank you for taking the time to leave this valuable feedback. We apologize for any inconvenience that you may have experienced. We’re committed to delivering fast underwriting and understand the frustration of unmet expectations. To provide fair and accurate underwriting based on dozens of parameters, some risks require a more meticulous review that may take longer. We will undoubtedly learn from this case and continue to work towards improving our turnaround time for even the most complex risks.

Response from Honeycomb Insurance· Nov 10, 2022

Hi Kazuhiro, thanks for your feedback. One of our team members has reached out and sent your policy. Please don't hesitate to approach if you need anything else.