Great CRM
I'm really enjoying what HoneyBook provides in a CRM. I know I have a lot more to learn, but I've found it to be very useful to my business.
By Victoria
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
741 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love.Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does.With HoneyBook, businesses can:Capture leads with branded forms, online scheduling, and automated follow-upsGet paid faster with online invoices, e-signature contracts, and customizable proposalsManage every client with a visual pipeline, CRM, branded client portal, and automated workflowsHoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile.Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
HoneyBook (honeybook.com) has 741 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
741 approved reviews, newest moderated first
I'm really enjoying what HoneyBook provides in a CRM. I know I have a lot more to learn, but I've found it to be very useful to my business.
By Victoria
The simple version is i had a huge banking issue. HoneyBooks team was not only responsive but went above and beyond to assist me.
By Kyle
I like the ideas honeybook has and in theory they sound great, but it's not user friendly and very difficult to learn. I would only recommend honeybook of there was no other platform available.
By Rebeca
HoneyBook makes everything so simple… between the automation emails, the scheduling system, allowing you to customize contracts, and see if an email has been read and keeps your updated on the status of projects. It’s just such an easy client managment website. Truly worth every penny!
By Rosa
Got a new debit card. Though I let it default. When my account defaulted I was forced to pay a higher premium to reinstate. I felt muscled into it. Unfortunately I had to renew because of existing automated payments by existing customers.
By Frustrated
My clients hate having to input their emails when they receive smart files. There needs to be a way to turn this off. I have so many people complaining about not knowing what email they signed up with or if the accounting department wants to access a proposal. This is really the biggest problem with Honeybook.
By Luke
HoneyBook has made my business management easy and convenient
By Ligia C.
Very user friendly and easy to get things set up, As a small business you want to be able to offer this level of service without a crazy price tag and HoneyBook delivers on that 100%
By Janelle