ACH transfer hit is insane
ACH transfer hit is insane. Not being able to push the CC fee to the client is also very outdated.
By Hannah
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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741 reviews
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HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love.Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does.With HoneyBook, businesses can:Capture leads with branded forms, online scheduling, and automated follow-upsGet paid faster with online invoices, e-signature contracts, and customizable proposalsManage every client with a visual pipeline, CRM, branded client portal, and automated workflowsHoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile.Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
HoneyBook (honeybook.com) has 741 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
741 approved reviews, newest moderated first
ACH transfer hit is insane. Not being able to push the CC fee to the client is also very outdated.
By Hannah
I think this is an overpriced service. However I need it. So I have to use it.
By Sheena
The price increase included so many more glitches unfortunately. Glitches on a regular basis and no useful additions. My clients have issues with using it. Using my slow time this winter to migrate to a new platform that functions more reliably.
By Jess
Significantly increased prices on small businesses, tried to justify with AI features that I don’t want. Too many errors, including losing an email proposal I spent a lot of time on to be trustworthy.
By Katy
It was a fine experience except for the international exchange rate. I did some research and Honeybook's Help page said that the USD to CAD would happen on my client's end. That did not happen and now I need to find a way to refund them or credit in the future. Which is an inconvenience for sure and makes me look less professional.
By EH
Everything is easier now.... From client communications, to contracts & payments. Honeybook gives you everything you need to run a business smoothly all in one place and I could not be happier. worth every cent.
By What A Natural P.
Best in the game!! Business is now booming thanks to HoneyBook!
By John
The c makes sense it’s just so stiff and rigid I wish the team was open minded and loosen up. Check out Switchyards.
By L.