Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,736 reviews
Honest PawsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 2,226 reviews with 5 stars · Clear filters
Gina Perkins was great at answering my question about dosage - very prompt and thorough response. Thank you!
By Alena
Response from Honest Paws· Jul 5, 2024
Thank you for this wonderful feedback, Alena! It is my honor to help you out and be able to answer all your questions. Remember, we're here for you if you ever need anything or want to share your thoughts. ~Gina 🐾
Gina Perkins was very helpful. Gina informed me when my order shipped and sent me a link with the tracking number. She followed up with me later, making sure that I received my order. Gina gave extraordinary customer service.
By Sharon P.
Response from Honest Paws· Jul 4, 2024
Thank you so much for your feedback, Sharon! Your feedback means the world to us, and we're dedicated to providing extraordinary customer service to you and your furry friend. If you need any help or have more questions, don't hesitate to contact us. ~Gina 🐶
I contacted Honest Paws with a question about my autoship account and reached Gina. Gina was extremely helpful and knowledgeable and answered all my questions. She also helped me place an additional order and even followed up the next day to make sure she had taken care of my concerns. I appreciate the level of customer service I received from Gina which I feel was above and beyond what most companies expect from their employees. Please extend my thanks to her!
By Shawn T.
Response from Honest Paws· Jul 4, 2024
Thank you for the kind words, Shawn! We're so happy to hear that you found our customer service great! This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
Great customer service. Gina helped me with what I needed. Thank you
By Stephanie M.
Response from Honest Paws· Jul 4, 2024
Thank you for your feedback, Stephanie! We're happy to hear that I was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Excellent customer service, quick to respond, helpful, professional. The super person who worked with me was Gina Perkins. This was my first order with Honest Paws and because of the way my problem was handled I will be ordering again. Ann T
By Ann T.
Response from Honest Paws· Jul 4, 2024
Thank you for your feedback, Ann! We're glad you're satisfied with our service. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
Great Service and my pet is enjoying your product so far
By Michael M.
Response from Honest Paws· Jul 4, 2024
Thank you for your feedback, Michael! We are happy to know that your pet is enjoying our product. We are happy that you are happy! If you have any more questions or need help, please don't hesitate to contact us. ~Gina 🐾
Great quality products and service
By Kim H.
Response from Honest Paws· Jul 3, 2024
Thank you for sharing your experience with us, Kim. We're so happy to hear that you found our products and service great! This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
So far so great!! Our cats are brother and sister and tend to fight, so I believe this has helped with aggression and it has also so far helped with seizures in our female cat, which is the main reason for trying it out.
By Jennifer M.
Response from Honest Paws· Jul 3, 2024
Thank you for your feedback, Jennifer! We're glad you're satisfied with our service. We're happy to hear that our product is working for your cats. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
