Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,736 reviews
Honest PawsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 2,226 reviews with 5 stars · Clear filters
The lady that helped me was very pleasant and explained what I need to do to redeem my points. I'm sorry but I don't remember her name. I had to order extra Mobility bones with CBD as I share to let people know how they will work for their dog.
By Rose S.
Response from Honest Paws· Aug 13, 2024
Your kind words mean the world to us, Rose 🧡 We're always here to help should you need anything at all! Thank you for choosing Honest Paws! ~Gina 🐾
Your order and shipping sites and updates are very easy to use and follow. My big Newfoundland mix (rescued five years ago, she's about twelve) has arthritis and as she's aged the flares cause her a lot of pain. She gets an upset stomach from too much medication, so I figured I use CBD cream on my bursitis so why not try the CBD drops on her? It helps me a lot and it helped her SO much! So much easier on our systems, too. It is good to know that your product is here and easy to order more when she needs it.
By Debra
Response from Honest Paws· Aug 13, 2024
This is amazing! We're so proud of your Newfoundland mixs' progress! Hearing about your dog's improvement is fantastic. We're so glad we could make a difference in his quality of life. If you have any further questions or concerns, please don't hesitate to reach out. ~Gina 🐾
i was refunded my money. thank you
By Debbie M.
Response from Honest Paws· Aug 12, 2024
Thank you so much for your review! Remember, we're here for you if you ever need anything or want to share your thoughts. ~Gina 🐾
We have monthly auto shipment and unfortunately this last round the package was noted as delivered but must have been delivered to a different house. Customer service, Gina Perkins specifically has been absolutely fantastic making it right (even though it wasn’t Honest Paws’ fault for the delivery mishap!) Last night, we received our replacement CBD treats for our pup for no charge and we couldn’t be happier. A satisfied customer for life! Thank you!
By Frankie O.
Response from Honest Paws· Aug 12, 2024
Thank you for your kind words, Frankie🧡 It was my honor helping you. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing Honest Paws! ~Gina 🐾
The chews and the oil seems to help calm my big babies during storms and fireworks.
By J.
Response from Honest Paws· Aug 12, 2024
Thanks for sharing your feedback! We're glad to hear that the Calm Soft Chews and CBD Oil helped during the stressful event. Your pet's well-being is our top priority. If you have any further questions or concerns, feel free to reach out. ~Gina 🐾
great product
By Leslie D.
Response from Honest Paws· Aug 12, 2024
Thank you so much for your review! We are delighted to hear that you had a positive experience with our product. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help! ~Gina 🐾
Fast delivery. CBD worked well once I crumbled the treat into wet cat food. Cats would not accept the whole treat by itself.
By Rose O.
Response from Honest Paws· Aug 12, 2024
Thank you for taking the time to share your feedback with us, Rose. We are delighted to hear that you had a positive experience with our CBD, and it worked well for your cat. If you have any further concerns or questions, please do not hesitate to reach out to us directly. We appreciate your business and look forward to serving you again. ~Gina 🐾
Genesis - was wonderful. She genuinely wanted to understand my question and get the answer from experts from within HP verse giving me an answer. The technical team at HP followed up with the facts and Genesis followed up to make sure I had my questions resolved. Great experience! Scott
By SM
Response from Honest Paws· Aug 12, 2024
Thank you for your feedback, Scott! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
