Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,736 reviews
Honest PawsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 2,226 reviews with 5 stars · Clear filters
Prompt response to help me care for my dog!
By Arlene H.
Response from Honest Paws· Sep 3, 2024
Thank you so much for your review! Remember, we're here for you if you ever need anything or want to share your thoughts. ~Gina 🐾
Arrived quickly and works well.
By Leslie S.
Response from Honest Paws· Aug 30, 2024
Thank you so much for your review! Remember, we're here for you if you ever need anything or want to share your thoughts. ~Gina 🐾
I called today August 29, 2024 because I received the item that I was not expecting. I was very upset because I had ran out of the calming CBD and by mistake I ordered the wrong one. Genesis was very professional, knowledgeable and helpful. She was able to explain the error and place the correct order. Also gave me the current promotion discount and expedited the order by sending it by UPS. I am appreciative of the care she gave me today.
By Mary G.
Response from Honest Paws· Aug 30, 2024
Thank you for your feedback, Mary! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Great help and solved my problem immediately
By Wayne S.
Response from Honest Paws· Aug 30, 2024
Thank you for taking the time to share your feedback with us, Wayne. We are delighted to hear that you had a positive experience with our products, and it worked well for your pet. If you have any further concerns or questions, please do not hesitate to reach out to us directly. We appreciate your business and look forward to serving you again. ~Gina 🐾
I have made several purchases from Honest Paws. We love the products for our 13 year old golden retriever. I made a mistake and made a duplicate order today. Within minutes Genesis responded to my email and corrected my mistake. She made the process so easy and got back to me quickly to ensure the right order would be shipped. Thank you Genesis!
By Heather P.
Response from Honest Paws· Aug 30, 2024
Thank you for your feedback, Heather! We're happy to hear that Genesis was able to provide great customer service! We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
I was hesitant to try this. The hemp product I was giving to my dog was discontinued. I had to do a bit of research about the various hemp products out there. I discovered that some products are more effective than others due to hemp processing.. My 15 year old dog has nighttime anxiety and takes a prescription medication for anxiety. But it does not relax her or help her get to sleep. Your Honest Paws works really well for her. And quickly. Very happy to have found HP.
By Carole F.
Response from Honest Paws· Aug 30, 2024
We're thrilled to hear that our Hemp product is making a difference in your dog's well-being, especially in terms of her anxiety. Your feedback means the world to us! If you have any more questions or need help, please don't hesitate to contact us. ~Gina 🐾
Antonio was very helpful updating card information and helped me use some of my points. I appreciated all the help.
By dee Y.
Response from Honest Paws· Aug 30, 2024
Thank you so much for your feedback! We're glad to hear that Antonio provided top-notch customer service and was able to help you quickly. f you need any help or have more questions, don't hesitate to contact us. ~Gina 🐶
Gina resolved my order issue very quickly!
By Kyle E.
Response from Honest Paws· Aug 30, 2024
Your kind words mean the world to us, Kyle!🧡 We're always here to help should you need anything at all! Thank you for choosing Honest Paws! ~Gina 🐾
