Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,736 reviews
Honest PawsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 2,226 reviews with 5 stars · Clear filters
Genesis was very pleasant and professional and was so helpful and is an asset to Honest Paws
By Leslie E.
Response from Honest Paws· Sep 9, 2024
Thank you for your feedback, Leslie! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Gina was amazing. Great customer service and follow up. Very courteous and helpful!!
By Sherry
Response from Honest Paws· Sep 6, 2024
Thank you for your kind words, Sherry! It is my pleasure helping you. Remember, we're here for you if you ever need anything or want to share your thoughts. Thanks for choosing Honest Paws! ~Gina 🐾
I'm a new customer and new to CBD for my pup. Gina Perkins was always prompt in replying to my emails, very thorough in her explanation, and willing to help me further to make sure I clearly understood . You don't find this in many companies. I have communicated via email with her from 9/1-9/4. I'm very grateful for what help I have been given. She is much appreciated!
By Kathy B.
Response from Honest Paws· Sep 6, 2024
Thank you for sharing your experience with us, Kathy! We're so happy to hear that I was able to help and was able to provide a clear explanation. This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
Genesis was very kind and helpful. She reached back out to me twice to give me info she was unsure of. She was thorough and I felt she truly cared about my issue and my dog.
By Debby
Response from Honest Paws· Sep 6, 2024
Thank you for your feedback, Debby! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Gina has been very helpful on more than one occasion. Her responses are prompt and she follows up in a timely fashion! Hang onto her 😊
By Robin F.
Response from Honest Paws· Sep 6, 2024
Your kind words mean the world to us, Robin 🧡 We're always here to help should you need anything at all! Thank you for choosing Honest Paws! ~Gina 🐾
Gina Perkins emailed me to let me know that I had points available with Honest Paws. I responded to her letting her know that we no longer had any dogs. She was sincerely sorry for the loss of our dogs and mentioned that my points could be transferred to someone else. Gina was very thoughtful and helpful. She is definitely an asset to Honest Paws!
By Nancy
Response from Honest Paws· Sep 4, 2024
Your kind words mean the world to us, Nancy 🧡 We're always here to help should you need anything at all! If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing Honest Paws! ~Gina 🐾
Antonio J was awesome! He was able to help me out very quickly!
By Ashlyn
Response from Honest Paws· Sep 4, 2024
Thank you for your feedback, Ashlyn! We're happy to hear that Antonio was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
I sent an email asking how to redeem my rewards points. Within 5 minutes, I had 2 emails in response. One saying thank you for reaching out and the second with a phone number and a link to a video that showed exactly how to redeem the points. So helpful!
By Mary F.
Response from Honest Paws· Sep 4, 2024
Thank you for your feedback, Mary! We're glad you're satisfied with our service. We're happy to hear that our team was able to answer all your questions. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
