Great service
Good response from the service tech and the successful diagnosis of the issue
By CRAIG D.
Response from Home Warranty Inc.· Apr 20, 2026
Love to hear this! Thanks for the review.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
694 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
694 approved reviews, newest moderated first
Good response from the service tech and the successful diagnosis of the issue
By CRAIG D.
Response from Home Warranty Inc.· Apr 20, 2026
Love to hear this! Thanks for the review.
The staff was Great in getting our issues covered thank You so much!
By customer
Response from Home Warranty Inc.· Apr 20, 2026
Thanks for sharing! We appreciate it!
They would not pay for repairs or replacement of items not repairable.
By Dreamcatcher
Response from Home Warranty Inc.· Apr 20, 2026
Our service manager has attempted to reach out to you and has not heard back. Please return his call at your earliest convenience.
The rep was very efficient and knowledgeable. They got my claim through quickly to help with my emergent situation. Very appreciative.
By customer
Response from Home Warranty Inc.· Apr 14, 2026
Love to hear this! Thanks for sharing.
rapid response times
By Customer
Response from Home Warranty Inc.· Apr 14, 2026
Love to hear this! Thanks for sharing.
Customer Service Representative was pleasant and handled my issue quickly. She took the stress out of my situation. I would recommend Home Warranty, Inc. to all my friends and family.
By Susan P.
Response from Home Warranty Inc.· Apr 14, 2026
So glad Luci took care of you! Thanks for sharing.
quick and easy to deal with someone always picks up the phone and claim was settled as promised
By customer
Response from Home Warranty Inc.· Apr 14, 2026
Thanks for the review! Much appreciated.
Said I was approved for 1,000 for ac repair.... I had work done , then they paid my $20.00
By Cece W.
Response from Home Warranty Inc.· Apr 14, 2026
Initially the tech indicated that he was replacing the coil. He instead ended up repairing it and refilling with refrigerant which coverage is capped at $20 per lb on the contract. That is the reason for the difference in coverage. The coverage applies based on the work actually completed.