BIG FRAUD.
BIG FRAUD. DO NOT ORDER FROM THESE CRIMINALS BBB PLEASE SHUT THEM DOWN Order a month a half ago. Received a third of the order, emailed and called every day. NOBODY returns calls, or emails.
By Luminita Berechet H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
115 reviews
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Homesupply is listed under Furniture Stores.
Homesupply (homesupply.com) has 115 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
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BIG FRAUD. DO NOT ORDER FROM THESE CRIMINALS BBB PLEASE SHUT THEM DOWN Order a month a half ago. Received a third of the order, emailed and called every day. NOBODY returns calls, or emails.
By Luminita Berechet H.
Ordered a cotton candy maker from them. They sent an order received email and it noted that when the item was shipped then an email saying item shipped would be sent to me. After a week or so, I followed up on the shop app that it required me purchase through, it showed a tracking number for a package that was sent to my billing address instead of the shipping address I gave. I do not live at my billing address anymore, but contacted who currently does and there never was a package on the date it was supposedly delivered. Flat out fraud. BUYER BEWARE!
By Richard W.
Same as the other reviews here. Placed an order and paid in full over 5 weeks ago for an item that was supposedly ‘in stock’. I emailed and received a response saying ‘there’s no telling’ when I might receive my order. Ridiculous.
By Andrea
DO NOT ORDER FROM THIS COMPANY. I ordered 2 products back in the end of March. MARCH!! I only received them a week ago. They charged my card immediately of course. Zero correspondence. Can’t get in touch with anyone. This business needs to be shut down.
By Danielle B.
Was shipped a product I didn't order and assessed a "monthly membership fee." When I emailed them to tell them this, I got replies from "Valerie" and "Brandon" advising that I'd "agreed" to the fee for "a minimum of three months" and to "automatic shipments." Neither of which is true; I'd NEVER agree to either of these conditions unless it was a trusted entity (which this company isn't). This company is clearly fraudulent! Will open dispute with credit-card company.
By Allison
THEY OVER CHARGE AND SEND THINGS THAT ARE NOT ORDERED OR ARE NOT READY TO BE SENT. THEN TRYING TO GET YOUR MONEY BACK. WHAT A JOKE. I WISH THE STATE OR FEDERAL GOVERNMENT WILL SHUT THEM DOWN
By Wanda L.
I ordered 4 bottles of Clorox Tilex 8/5/2020 have not received it yet every time I call they let it ring then tell me due to high call value please leave a message and some will return my call but each time I call no one returned anything I emailed about 7 times someone from support name Valerie is looking into it but has never contacted me stay away from this so called company it’s a scam
By Zina B.
Customer service is sub par. Hardly answer calls or emails. Say they are going to ship or refund your order and they don't. Continue to charge for items they do no have in stock. Two unfulfilled orders that have not shipped. 10.99 shipping charge vs initial 5.99 charge. It's a scam. Don't waste your time or money.
By Christina Marie K.