exelent
simple nice and easy
By Eulice B.
Response from Homesnap· Jan 6, 2021
Excellent! Thank you for taking the time to leave review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
329 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.
Homesnap (homesnap.com) has 329 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 260 reviews with 5 stars · Clear filters
simple nice and easy
By Eulice B.
Response from Homesnap· Jan 6, 2021
Excellent! Thank you for taking the time to leave review!
Very helpful and got my issue resolved quickly
By Miranda J.
Response from Homesnap· Jan 6, 2021
Great to hear, Miranda! Thanks so much for the review!
I had a technical issue and it was resolved very quickly by Anibel and she communicated this to me right away. I appreciate the exceptional customer service!
By Marty H.
Response from Homesnap· Jan 6, 2021
Awesome to hear! So glad that we could help you resolve your issue, Marty!
Called on a Friday night after typical working hours due to an inability to log in as an agent and a very friendly tech support person was able to resolve my issue within a few minutes.
By Harry R.
Response from Homesnap· Dec 4, 2020
Incredible! Thanks for sharing your experience, Harry!
Homesnap has been great for me. The customer service department always responds quickly and has the answers I need.
By Amity A.
Response from Homesnap· Nov 20, 2020
Thank you so much for the feedback, Amity! We are so glad that our support team has been able to successfully assist you and that you are enjoying our app.
Homesnap customer service is amazing. They feel like family and help in a very personable way. Emily even calls me in response to my support emails to make sure that I am fully taken care of. She's amazing. I'm super happy with this service!
By Easily Q.
Response from Homesnap· Nov 20, 2020
That is incredible to hear! Thank you so much for sharing your experience with us!
Being new to the business, I've needed a bit of hand-holding. Kevin has been more than great at doing just that. Very patient, informative, and helpful! Thank you.
By Jacqueline P.
Response from Homesnap· Nov 10, 2020
We are so glad to hear that you had a great experience with Kevin and our app! Thanks for taking the time to leave a review!
Immediate feedback, very professional. Thank you!
By sue
Response from Homesnap· Nov 9, 2020
Glad to hear it! Thanks for taking the time to leave a review!