homeriver.comReviews of homeriver.com

HORRIBLE!!!! They will find ANYTHING to completely screw you out of every single penny you have. The house we rented had ventilation that only worked in 2 rooms & every month when I went to pay rent, there were magically more things added & the charges just slowly crept up & up for the entire lease. Then when you try to call & get a hold of someone you get the most incompetent person to talk to. DO NOT RENT FROM THEM. They're sneaky & dirty. If I could leave 0 or negative stars I ABSOLUTELY would.

My oven stop working on 11/22/2025, I place a work order on 11/23/2025 with Meld Request. I made several requests. Finally someone came out on 12/1/2025 and stated it need to order the parts for the oven. It's now 12/12/2025 and I still don't have a work oven. SO, DIDN'T HAVE A WORKING OVEN FOR THANKSGIVING, what the the chances for CHRISTMAS!!!! Until than I'm placing a WORK ORDER EVERYDAY !!!

This group is a joke. They own a property that I have the unfortunate luck of living next to. There are two dying trees in their backyard that are overgrown into my backyard and are continually dropping large trees branches. It has already damaged the fence and is a serious safety concern. I have reported the issue 10+ times and they continue to give a bs line that "a vendor is assigned". This has been going on since last year. If you want someone that does their job don't use home river group!

Genesis is now my Condo Manager since Patt left on the 27/6.l have confidence in that Genesis will continue serving my needs as a Manager.I once tried to get another unit for the Company to run in the past but had to sell it due to a big mess caused by a water spillage.I might try again and happily have Home River run 2 Condo Units

I rented from 5/24 to 5/25. The entire experience was a nightmare. The Property Manager Selena Norris was a complete and absolute mess. When I moved in I asked why the grass was not cut, the home not cleaned, the trees not trimmed and the garage door not working. Her reply was that all of that was done and I needed to replace the battery myself. I di that and when we moved out we cleaned the home spotless, yet I was charged a cleaning fee, replacement for bulbs, the battery in the garage door remote at $150. It was originally $450. When I complained it dropped to $150 because as she stated they had to wipe down the counters. I had HOA violations that they didnt tell me about or warn me beforhand. Ihad to pay $250 to get the tees trimmed when they were not trimmed initially. I would avoid renting from them unless you get them to personally walk through the home in the beginning with you and then walk through with you when you move out. They will use old pictures of the place to justify fees or add pictures of things that are reasonably expected wear and tear to reduce your deposit. Not a good company to deal with.

Recently moved in and so far the experience has been..'okay. I'm giving a 4 star due to how great the maintenance team has been, however the move-in and lease process was a bit difficult due to lack of clear communication and we had to have the lease redone a few times. Although, this seems to be pretty standard for rental property management companies these days.

Hi,l am Max the Property Owner of a Condo Unit in Newport Richey and Patrica Rudski is my Manager.She has been easily contactable by phone or via Email.My Tenant has enjoyed living in my well managed Condo Unit.All maintenance issues have been resolved and my brand new AC has been recently installed making my property liveable.Much appreciated Patricia

I have been working with Sarah McCoid to lease my TN home. I had used HomeRiver Group in the past to lease my FL home. Sarah has been absolutely lovely to work with. She has responded quickly with answers to my questions and concerns. My home was quickly leased after being put on the market. I want to express my sincere appreciation to Sarah and her team. From the first meeting to asses my needs, to marketing preparation and finally receiving a lease, she and her team have gone above and beyond to ensure that I was comfortable with each step of the process. I highly recommend Sarah and HomeRiver Group.