Outstanding with great feedback
Victoria was outstanding and shared great information about the home warranty. I really enjoyed talking with her on different topics. Thanks for your service!
By Lorenzo B M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
93 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HomeProtect plans offer comprehensive protection against the high cost of repair or replacement of properly maintained major systems and appliances. A policy holder calls our claims center and pays a modest service call fee per claim when a problem or repair need arises.
HomeProtect USA (homeprotect-usa.com) has 93 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
93 approved reviews, newest moderated first
Victoria was outstanding and shared great information about the home warranty. I really enjoyed talking with her on different topics. Thanks for your service!
By Lorenzo B M.
Logan was very helpful, competent and knowledgeable. Only suggest is tell folks up front about military and senior discounts...more inclined to buy your program.
By Suz-Anne S.
Justin was great
By Etta W.
This company by no means is a legitimate company. My 90 year old mother purchased this product because she was told "That your property's home warranty secured by PNC Mortgage may or has already expired" This is not accurate. We tried to call and cancel within 48 hours and was given the complete run-around by "Kyle". Very unprofessional and did not want to refund our money. I filed a complaint with the BBB and getting a refund from our bank.
By Joycelyn L.
Very informative and. Clarified my benefits for the plan customer Service excellent
By Carlotta R.