Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
610 reviews
HomeProGymSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At HomeProGym, we believe your fitness routine should be as dynamic and mobile as your lifestyle. We exist to bridge the gap between commercial gym intensity and total portability, empowering you to master a complete self-serve training experience wherever you are.A quick note from the HomeProGym team: we only recently regained access to this Trustpilot profile after a long period away from it.Most of our current customer feedback has historically been collected through Loox on our website, where you can browse a much larger collection of reviews and customer experiences:https://homeprogym.com/pages/reviewsWe're now working on keeping both channels properly updated and responding to feedback here as well.
HomeProGym (homeprogym.com) has 610 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
610 approved reviews, newest moderated first
Excellent site, with high quality products, latest generation accessories, and necessary supplements, for body care and health. Excelente site, com produtos de altíssima qualidade, acessórios de última geração, e suplementos necessários , para cuidados com o corpo e com a saúde.
By Bruna
I am vary happy and satisfied with the product's quality. It's very useful. I am vary happy to purchase products from this site. Thank you so much. Highly recommended to everyone. I am like this product.
By Cheni N.
Thanks for the awesome service. your products are awesome and I am satisfied with your products. Thanks a lot... I am very happy with this
By رزاز ا.
Thanks for the awesome service your products are awesome and I am satisfied with your products. Thanks
By om sagar S.
They must have a lot of fake reviews and delete the real ones, because these bands are terrible and the customer service refuses to take them back – almost as if they know their product is awful.
By Jordan Y.
Response from HomeProGym· Jun 13, 2021
This is the 3rd negative review by the same customer. We have raised this with Truspilot now. As per previous responses, see below: This customers product arrived with a broken part. Our customer service agent requested a photo of the broken items so a replacement could be sent through. Below is the last reply from the agent: "Hello Scott, Thanks for your email, and we hope you're keeping well! The equipment on the attached picture does show that it is incorrect. It could be a damaged batch, so we're really sorry about this! Please rest assured that our team will make sure this is addressed as soon as possible. To assist our team in processing your query, would you be able to send through a photo of all the bands in the same condition? Also, if you can specify the variations, that would help us request the replacement. We look forward to hearing from you." However the customer has refused to work with us to rectify the situation. We will 100% always rectify and send through a replacement for any broken items, however if the customer is not willing to work with us, there is nothing we can do.
Avoid! They send you terrible products and WILL NEVER refund you.
By Justin L.
Response from HomeProGym· Jun 13, 2021
This is the 4th negative review by the same customer. We have raised this with Truspilot now. As per previous responses, see below: This customers product arrived with a broken part. Our customer service agent requested a photo of the broken items so a replacement could be sent through. Below is the last reply from the agent: "Hello Scott, Thanks for your email, and we hope you're keeping well! The equipment on the attached picture does show that it is incorrect. It could be a damaged batch, so we're really sorry about this! Please rest assured that our team will make sure this is addressed as soon as possible. To assist our team in processing your query, would you be able to send through a photo of all the bands in the same condition? Also, if you can specify the variations, that would help us request the replacement. We look forward to hearing from you." However the customer has refused to work with us to rectify the situation. We will 100% always rectify and send through a replacement for any broken items, however if the customer is not willing to work with us, there is nothing we can do.
I purchased a dumbbells 3 months ago. It performs well. I like the color and glaze of this Dumbbell that is really attractive! Surely it is a long lasts equipment. I really liked their offered bonus program. It is helpful. I want to buy more!
By SHK F.
The best website and best product I've ever been able to get. I recommend it to everyone who likes to take care of their health.
By Shirley Silva M.
