Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
674 reviews
HomemakersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!
Homemakers (homemakers.com) has 674 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
674 approved reviews, newest moderated first
Site is very well at explaining details
By Rebecca H.
Response from Homemakers· Dec 20, 2023
It was a pleasure serving you,Rebecca! We appreciate your business and taking the time to share your positive feedback with us.
lets see if they realy ship =]
By giovana P.
Response from Homemakers· Dec 21, 2023
Good afternoon! It looks like there are due to ship mid-January! if you have any questions or concerns please feel free to reach out to us at [email protected] Have a great day, thank you!
Easy to pick out what I wanted and check out is smooth and question solved while in process.
By customer
Response from Homemakers· Dec 20, 2023
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
Website didn’t work very well.
By Susie
Response from Homemakers· Dec 20, 2023
It was a pleasure serving you, Susie! We appreciate your business and taking the time to share your feedback with us. Can you send me additional details so we can look into this. You can email us at email us at [email protected]. Thank you!
I had my furniture delivered on November 16th. There were a few items I had to cancel before delivery due to not fitting in my house. This resulted in a $1086 credit Homemakers owed me. I have waited 30 days for that credit and I STILL DO NOT have this credit. I've called, chatted, and emailed a dozen times. There is still no resolution. They got my $4000 for my order, yet I still have no credit. I love my furniture, but cannot stand a company that is still withholding a very large amount of money from me. Frustration does not even begin to explain how livid I am.
By Patricia C.
Response from Homemakers· Dec 20, 2023
Hi, Patricia we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. We recently converted to a new computer system and we have experienced delays in processes. I would like to have someone from our team look into this further. Could you please send me the phone number used when purchasing to [email protected] so I can look up your order information? Please also feel free to share more information about your experience. Thank you and my apologies again!
Helpful customer care when I called in before I placed my order
By Amy H.
Response from Homemakers· Dec 18, 2023
It was a pleasure serving you, Amy! We appreciate your business and taking the time to share your positive feedback with us.
I had to call 5x over 2 days before I finally got thru (left 3 voicemail messages with no return from the Urbandale location). Finally was able to speak with an agent who said all gift cards have to be done online.
By Kaye D.
Response from Homemakers· Dec 15, 2023
Hi, Kaye we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. I have forwarded your information to our accounting manager who will look further into our phone and message system and make improvements. We currectly only sell gift cards in-store. Thank you for your feedback and my apologies again!
Shipping cost to much
By Amber P.
Response from Homemakers· Dec 15, 2023
It was a pleasure serving you, Amber! We appreciate your business and taking the time to share your feedback with us. We apologize we fell short of expectations and will review your feedback to see if we can make improvements. Thank you!
