Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
674 reviews
HomemakersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!
Homemakers (homemakers.com) has 674 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
674 approved reviews, newest moderated first
I had a $50 reward card that I was not able to use and they know longer offer protection coverage for furniture which is why I gave 3 stars
By BLS
Response from Homemakers· Jan 2, 2025
We understand your frustration with the reward card and the change in furniture protection coverage. We appreciate your feedback and will take it into consideration as we continue to improve our services.
Well I loved the options to pick through and easy to order online. But you need to carry recliner covers
By Joe M.
Response from Homemakers· Jan 2, 2025
We appreciate your feedback and are glad you enjoyed the selection and ease of ordering online. We value your suggestion about carrying recliner covers and will consider it for future product offerings.
Very good transaction
By Scott H.
Response from Homemakers· Jan 2, 2025
It was a pleasure serving you, Scott! We appreciate your business and taking the time to share your positive feedback with us.
Easy to navigate
By Barton B.
Response from Homemakers· Dec 26, 2024
It was a pleasure serving you, Barton! We appreciate your business and taking the time to share your positive feedback with us.
Easy check out process and great website to look at products.
By Theresa R.
Response from Homemakers· Dec 26, 2024
Thank you for your kind words! We're thrilled to hear you had a positive experience with our website and checkout process. We strive to make shopping easy and enjoyable for our customers.
Great site easy to use
By Kimberly D.
Response from Homemakers· Dec 24, 2024
We appreciate your kind words! We're glad you found our site easy to use.
I had the best, most helpful salesman named Tony. He made me feel so comfortable and not rushed. He was personable and helped me make the best decision. He also was helpful when I left the store by letting me contact him. I appreciate him not being pushy and helping me make the best decision. I did not have the best with online help and having finance return my call. They never called me. It took me twice leaving messages before I was able to talk to someone.
By J M.
Response from Homemakers· Dec 24, 2024
We appreciate you taking the time to share your experience. We're thrilled to hear about your positive interaction with Tony. It's wonderful to know he made you feel comfortable and supported throughout the process. We're sorry to hear about your experience with our online help and finance team. We strive to provide excellent customer service across all channels and will use your feedback to improve our communication and responsiveness.
Only problem I had was the first time around my order got stuck on “ review” so I had to back out and go back in and re-enter my credit card
By Kayla B.
Response from Homemakers· Dec 23, 2024
We understand your frustration with the issue you experienced with your order. We appreciate you bringing this to our attention and will work to ensure a smoother experience for all customers.
