HoMedicsReviews of homedics.com

Ordered by mistake. I tried to cancel but apparently they do not read their email and ship the product Three days later. They want me to wait for the product to arrive to return it and then wait up to 4 weeks for a refund that could have been given to me 2 days ago instantly.

I ordered and paid for a massage cushion from Homedics but did not receive the item. I contacted Homedics and was told they would do nothing to help and I should contact my credit card company.

Purchased an expensive Homedics humidifier with a 2 year warranty due to our daughter having asthma. The unit failed in under a year and customer service requested receipt, model number, photo of cord cut, etc. which we provided directly. Customer service indicated that a replacement unit was shipping out over two weeks ago and when we requested tracking (due to our daughter having asthma), we were told that the unit is backordered and will ship when back on stock. We purchased due to the two year warranty and this is a theft of services as they cannot replace due to lack of stock. Stay away and purchase from a different company.

I've ordered from them and I am unable to make contact. I have ordered a heated back massage seat, and it said that I will be texted with a delivery/tracking code within 3 working days. I have not. It's now been over 2 weeks and its been shipped with no tracking number or code. No one has wanted to assist me and I do not know where it is. It's not great service. Waste of £100.

I bought a homedics foot spa with heat... I couldn't see from the box that it cannot heat the water. False advertising. Also, I can't add oil, salt, or soap, so what's it's purpose? At least it was only $20..

I purchased a calf massager from them and the description said that there were three levels of heat with hot being the highest one. After using the massager I did not feel any heat at all. On further investigation I noticed a very small area that was becoming lukewarm even on the highest setting. I emailed the company but they would not give me a refund for the shipping (which would be substantial) even though they acknowledged that the heat was only mild (although it said it was supposed to be hot). The product has not been advertised correctly.

Reached out to customer service after my order was marked delivered but not delivered to the correct address (delivery shown in photos were not at my property). Their only response was to file a claim with my method of payment. This was my first purchase from their site and definitely my last. Do yourself a favor and purchase from other retailers

I wish I could give a zero but I can’t. I was severely burned by the Homedics Percussion Dual-Node Body Massager with Heat massager. I contacted the company and they were so nonchalant and rude about it. This was their response “Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time! Thanks again, HoMedics. Wow!! Ok so therefore. If the review was positive we would care. I sent pictures to show how dangerous this product is. I wish I could upload them here. This product needs to be removed from stores and band.