I placed my order over a month ago
I placed my order over a month ago. I did receive a confirmation that my order was received. Obviously the money was taken out of my account immediately. I had to email them asking for my confirmation and tracking number because they didn't send one too me. Then After a few weeks of seeing that DHL or USPS had not received my package even though they "claimed" it had already left their facility I emailed them back, and was told emailed back "Hello ......, Thank you so much for emailing us. I am so sorry that you are concerned about where your order is. Because of the coronavirus affecting businesses all around the world including ours, we got backed up both our orders and our customer service response time. For that, I sincerely apologize. You can track your order here: .............. The label has been created but it has not yet been scanned. Once scanned the tracking will start to update. Moreover, with the current coronavirus affecting shipping around the world, it is expected for orders to be delayed. Again, I am very sorry for the inconvenience. Sincerely, Susan " This is B**S***... Because I have placed several orders from several places within the last two months and have received every single one of them. And if my delivery was going to be delayed I was informed before hand, they did not wait for me to reach out to them first. They should have delayed taking my money ....
By Naveen L.