holofanco.comReviews of holofanco.com

There was an error and I was sent the wrong size Holofan, but customer service was very helpful and I received the correct one the very next day.

The team helped me configure my fan and assisted with the set up. They were extremely responsive and even helped me when I accidentally broke one of the blades. Very satisfied.

Rhea was fantastic. Her response was quick and thorough, and she helped me get the replacement part I needed.

Ordered product on 8/17 and just received a notice today(8/26) that my item just shipped and should arrive by 9/01. That’s pretty lame. It takes 9 days to put a package in the mail?

Easy to order, fast shipping, easy to assemble and works great!

The tripod arrived quickly.

I had a little hiccup with initial shipping (needed it asap). I received it in time but two of the blades were damaged in transit. I was able to work with the support team and get replacement blades shipped in time for my event. The support was awesome and they did an awesome job working with a demanding customer. Quality of the fan is impressive and definitely shows well. I wish they offered a hard travel case for the unit to protect from shipping issues (we bought a custom case to transport, but it was pricey). Overall I am pleased with the unit and will likely be adding to or upgrading in the near future.

These guys did absolutely everything to make sure I was satisfied, very quick answers, proactive. At last, we have a company that delivers true service and of course, a GREAT product! Thanks to Joseph and all the team!!! Patrice Painchaud Painchaud Productions