Don’t do it!!
Bought the membership and then we couldn’t book any rooms at the resort we wanted, even 9 months out from our planned vacation. Non-members can book for cash with no problem. Save the money and just pay as you go!
By Tim
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
452 reviews
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Holiday Inn Club Vacations (holidayinnclub.com) has 452 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
452 approved reviews, newest moderated first
Bought the membership and then we couldn’t book any rooms at the resort we wanted, even 9 months out from our planned vacation. Non-members can book for cash with no problem. Save the money and just pay as you go!
By Tim
Do not sign up for there timeshare I was mislead and blatantly lied to in order to persuade me into purchasing this timeshare, I called the company and told them about the deceptive tactics used during the transaction and I was told the Sales rep (MOE) that sold me my vacation package was fired from the company as a result of his actions. But they won't let me out of my contract even after firing him for lying. This company is a joke
By Michael
Signing up with this company is a decision we deeply regret. The value of what we received does not equate to the amount we are paying, and the overall experience has been awful. When we emailed them, we were informed that our only options are to sell the product or give it away, which we find to be an impossible and unsatisfactory resolution.
By Vanessa B.
The reality of what we received does not match what was sold to us. The costs are disproportionate to the quality and availability of the resorts and access promised. Furthermore, the company refuses to allow us to terminate our membership. I strongly advise against anyone doing business with this company.
By Sue Hillan L.
Holiday Inn has shown no concern regarding the membership they sold under false pretenses. They insist the only solution is for us to sell it to another party, but the associated fees make this impossible
By Brad E.
I submitted a request to cancel my services via their website over a month ago but received no response. It has been incredibly difficult trying to contact someone for assistance, and I deeply regret signing up for this membership. After finally getting an email response, they informed me that I am unable to close my account.
By Ty S.
This is a scam company never willing to help
By AbuBakr E.
You are awful maintenance fees go up every year I can’t wait to get rid of it how are you people even in business
By Becky