HireRightReviews of hireright.com

How irresponsible would a company have to be to detriment people's background like this. producing very inaccurate reports, with multiple instances of distorted and/or incomplete information. Customer support is disconnected from the process - so attempts of being proactive about reaching out and explaining information won't show up. I'd strongly advise against them.

Awful, process and platforms breaks GPDR law, chatbot-style emails. Whole company feels like scam.

Here we go again, this company is a joke this is the third time I’ve had to use these people. And here we go with the same nonsense as before , checking the same states I’ve never even lived to n or been to , they won’t use prior reports , they always say it’s the state taking so long when it in reality it’s HireRight taking so long !! WTH is wrong w these folks !! If you’re a company looking to hire a background check company … don’t hire these folks !! They are lazy and no idea what they are doin !!

They did a background check on me la sf year. It was accurate no issues. This year they’re doing one for a new job. Somehow 3 felonies came up. NOT ACCURATE . They said it comes from a court house which is by where I live and they’re waiting to hear back from the court clerk since I disputed it . I also told them to look at the background check from last year and it would show no felonies. Keep in mind these. Felonies rhat came up are from 2021 closed case. They confirmed it was wrong but still had to wait for the court clerk. I went out of my way and went to the courthouse and got a document proving I have no felonies. This document is from the same clerk they are waiting to hear back from. They still said it takes up to 30 days for the dispute. I’ve already quit my old job since I had a start date which had now been pushed back 3 weeks. Every time I call they give me the same BS even though they have the document. This company I feel maybe gets more money rhe longer they take doing a background check or purposely add false info so they maybe Can charge rhe company hiring you to dispute it and expedite it.

This company works hard to defame people and make you appear to be dishonest by omission of facts arising from consistent incompetence during research of a clients subject matter. They conduct a half witted assessment of each item on your resume and if they can’t verify it by making a single click or phone call, they will demand you do all the research and provide it to them and until you satisfy all their requests and they approve each document. It’s absurd and the worst part is they will immediately update their client with warnings about potential issues have been found, this will cause delays beyond our control, etc etc…. Horrible experience lasted weeks of going back and forth with HireRight as they make sure not to ever have human to human interaction to resolve issues it’s automated and each event could take several days or not be responded to at all without customer recourse, in other words you don’t get the job-HireRight will eventually get sued out of business without a doubt as they violate Consumer Protection Laws through the entire process so easy litigation there-you can’t automate a business that has many laws and requires detailed transactions with exceptions or explanations rather than leave it as a negative item mentality currently used by HireRight. Sorry if you have to experience this and I hope you get the job!

Warning! If you have ever worked for the same company in the past, your request not to contact the company will not be respected. Never-ending document requests, responses to queries written in poor grammar, an absolute nightmare. Shocking that large companies use this platform.

Over the past few days, I’ve dealt with HireRight while undergoing a time-sensitive background check for a major employer. What should have been a straightforward 7-year criminal background review turned into an invasive and confusing process. Despite the employer clearly requesting a 7-year scope, HireRight began querying records from over 20 years ago—in jurisdictions I haven’t lived in since 2008. This created unnecessary delays and the appearance of dishonesty, even though I’ve been fully transparent. Customer service was equally disappointing. I spoke with multiple representatives—two offshore agents who gave vague, dismissive answers and one U.S.-based rep who finally clarified that older records may be retrieved but should not be disclosed if they fall outside the requested scope. That kind of clarity should be standard, not rare. After researching further, I discovered HireRight has faced class action lawsuits and federal penalties for mishandling consumer data and violating the Fair Credit Reporting Act (FCRA). The patterns are clear: slow turnaround times, flagging easily verifiable information, and requesting documents from over a decade ago. This experience has been stressful, invasive, and professionally damaging. If you’re an employer, I urge you to reconsider using HireRight. If you’re a candidate, document everything and assert your rights. You deserve better.

HireRight is an absolute nightmare to deal with. The amount of pointless documentation they demand is beyond ridiculous. You provide what they ask for, and they flat-out reject half of it for no good reason. Then the endless stream of emails starts, demanding the same information over and over again. It’s a complete waste of time and energy, with zero common sense applied to the process. If this is supposed to be a professional verification service, it’s laughable. HireRight makes things unnecessarily complicated and frustrating, and I wouldn’t recommend them to anyone.