Price went up from 2025
Price went up from 2025
By George
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
78 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homeowners are building their lives, families, and dreams—and we’re building a smarter way to protect them. At Hippo, we offer home insurance designed around the way homeowners live today, with personalized quotes in under 60 seconds to flexible coverage across auto, flood, and more.As a technology-enabled insurance group, Hippo brings deep industry expertise and advanced underwriting together to deliver proactive, tailored homeowners insurance. Beyond coverage, we support homeowners with ongoing care—like seasonal maintenance tips and helpful home resources—so they can stay prepared, protected, and confident in the place they call home.
Hippo Insurance (hippo.com) has 78 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Price went up from 2025
By George
Have had no experience in claims because I have had no need. Fingers crossed. However, premium wise, last year they raised my home premium by almost 60%, now this year 2026, they doubled the premium with no explanations. Trying to get a better quote.
By Jose P.
Response from Hippo Insurance· Aug 6, 2026
Hi Jose, we appreciate you taking the time to leave your feedback. Premium changes are driven by several factors, including updated replacement cost estimates and broader rate adjustments in your area. We recognize that doesn't make an increase easier to accept, and we're sorry we weren't able to explain it more clearly along the way. If you'd ever like to discuss your policy and explore possibilities to lower your premium, our team is available at [email protected].
The experience in mostly smooth. I like the app. You have a weird billing quirk where I can't send a renewal payment until the previous one has actually expired, which is stressful. But mostly - YOU HAVE RAISED MY PREMIUMS 425% IN 5 YEARS so I'll be looking to move on.
By Jason
Response from Hippo Insurance· Aug 6, 2026
Hi Jason, we appreciate you taking the time to leave your feedback. We're glad the app worked well for you and we hear your concern about premium increases. Please email us at [email protected] with your policy number, name, and address. We'll connect you with the right person to review your options.