Hip OpticalReviews of hipoptical.com

Had been over 2 weeks and still no delivery of simple, single vision prescription glasses (2 pair). What a joke! Never again. Stay away!

Horrible lenses! Do not buy progressive lenses from this place . Very poor quality. I spent almost $700 for 2 pais of glasses. One is wearable the other they screwed twice sending me defect frames, lenses way of the prescription to the point that I thought I was in a roller coaster while wearing it! It made me so dizzy, gave me a headache just trying to figure out what went wrong. Even though they screwed up , they do not offer return label unless you complain and demand it. Stay away from this company! I will never be back!

Update to my previous review. Background. Wife purchased glasses, was sent wrong frames. Returned and 2weeks later received replacement but now these had prescription numbers etched on lenses. Contact HipOptical. Sorry out of 30 day warranty but if you BUY extended warranty we will fix. Really? I should pay to fix thier faulty manufacturing? I left one star review and was contacted by Hip address issue. What do they offer? BUY EXTENDED WARRANTY AND THEY WILL REPLACE! What a joke of a company. I will never recommend HipOptical to anyone. Ever.

I went in the Boca store, purchased glasses, when they said they were ready, I came in and they used the wrong frames. They remade the glasses and again I went in, and they did not have anyone to fit my glasses to my head. I was in the mall and asked again if an optician was in, NO only on Tuesdays! No customer service! Don't go!