Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
HimiwaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Himiwaybike funded in 2017. We offer feature-rich e-bikes at affordable prices. Himiway Cruiser is the main product, it features 750W motor power, 48V Samsung battery, 26 inches wheels and more. It is an all-terrain e-bike that will help you conquer most of the rugged terrains easily and safely. Experience your all-terrain ebike now!
Himiway (himiwaybike.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
509 approved reviews, newest moderated first
The communication with the sales and customer support people I've been in contact with have been top quality. They understand the issues and go above and beyond to resolve all issues. To be honest, the speed of shipping has been less than I would like but overall that's a fairly minor point.
By Garth Z.
Freya replied in a timely manner to my email, she got me takin care of and was very helpful
By Jonathan S.
Customer service. Freya at himiway was outstanding. Once she reached out to me not even aware that I needed assistance. She connected with me at the right time. Helped me with items I needed to get bike up and running. I cannot say enough. She even followed thru to insure I was satisfied and my order was complete.
By carlos P.
Over the past few years I have purchased 4 Himiway e-bikes. I have well over 3,000 miles on 2 of them. I have had to contact Himiway support only a few times. Each time I was more than satisfied with their support. Because of their support and my first hand experience with the quality of their bikes I highly recommend Himiway to anyone I talk with about e-bikes. I am a “more than satisfied customer “. Tc
By Terry C.
Had a problem with the lock on my Himiway, contacted Freya at their customer service email. Freya was awesome. Answered every email in rapid time, with great information and communication. Freya even answered me over a weekend, so great service there. If you have any question or issue with your Himiway, just ask for Freya, great service again, my problem resolved very much to my satisfaction again
By Daniel
Habe mir ein Himiway a7 pro bestellt, der Service ist 1+ mit Sternchen und das Fahrrad ist Preisleistung Top
By Daniel
Prompt reply from customer service
By Mario R.
I broke my shifter cable after 4 years and nearly 500 off-road miles. I couldn't find a new on online so I emailed tech support and within hours they emailed me back with a link to purchase a new one for a great price. This company has been great from initial purchase through now and I'm very happy with their product and support.
By customer
