Great experience with Hilo Grow Shop
Great experience with Hilo Grow Shop! High-quality products, fast shipping, and excellent customer service
By Michel S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
155 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hilo Grow Shop is a family owned garden supply shop located next to the Toyota Dealership in Hilo on the Big Island. We specialize in hydroponics, organics, indoor, outdoor, greenhouse, pest control, soil, nutrients & more! Come talk story!
Hilo Grow Shop (hilogrowshop.com) has 155 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
155 approved reviews, newest moderated first
Great experience with Hilo Grow Shop! High-quality products, fast shipping, and excellent customer service
By Michel S.
Hilo Grow Shop has a decent selection, but the prices felt a bit too high compared to other stores
By Bernard L.
Fast and high quality
By Pedro Q.
Hilo Grow Shop had what I needed, but shipping was delayed and customer service wasn’t very responsive
By Josepha A.
Great staff with lots ok knowledge and seem to go out of there way to help you
By John E.
Phone call to Hilo Grow Shop from Honolulu, answered quickly, able to purchase product that was not available in my area and Hilo Grow Shop covered the shipping costs!! Great service. Next time I get to Hilo I want to thank them personally. Mahalo
By GC
I order my Tango here. I find their price slightly better than other stores. Plus, they package and ship it to me (on-island) at no charge. So, it saves me a trip into Hilo every time I need more. Thanks, Hilo Grow Shop!
By David U.
Quick and efficient.
By Matthew D.