Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
HiglobeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!We move your money quickly and don’t leave you waiting for days to receive your funds.
Higlobe (higlobe.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
389 approved reviews, newest moderated first
Easy to use and clear information.
By customer
Response from Higlobe· Oct 6, 2026
Thanks for sharing your experience! Making things intuitive and straightforward is always our top goal, so hearing this made our day. Let us know if you ever need anything! Higlobe Team
Easy, secure and doesn't over do it on fees.
By Edgar B.
Response from Higlobe· Oct 5, 2026
Hi Edgar , thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and are always here if you need anything else! Higlobe team
I love it since you have the app,
By Mrs A.
Response from Higlobe· Oct 5, 2026
Hi Evelyn, thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and are always here if you need anything else!
It is very easy and intuitive to use, the menu is straightforward, all the information is a one or two clicks away.
By André S.
Response from Higlobe· Oct 5, 2026
Hi, André! Thank you for your review! We're glad you find the platform easy and intuitive to use. Keeping everything simple and just a click or two away is exactly what we aim for. We appreciate your support! Higlobe team
I've tested almost all companies to bring money to brazil. Higlobe is my favourite so far
By customer
Response from Higlobe· Oct 5, 2026
Hi, José! We appreciate your review and trust so much! We are always available if you need any assistance or has any feedback! Higlobe team
Quando comecei a usar Higlobe a diferença entre a cotação ao vivo do dólar e o que a Higlobe usava pra conversão era praticamente igual, agora eu noto que a cotação do dólar tem ficado abaixo da cotação ao vivo. A taxa de spread diminuiu, mas a cotação usada pra conversão piorou. Estou editando meu review porque recebi uma resposta da Higlobe falando que a cotação tem tempo real só segue o mercado entre 9h e 17hs e pra consultar alguns sites que foram sugeridos. Eu fiz minha última transação antes das 17hs e a cotação que comparei no momento foi do site do UOL cotações e a cotação do site da Higlobe estava defasada em relação à cotação do UOL. Se houver algum outro site mais confiável pra eu acompanhar daqui pra frente, gostaria de saber, porque a impressão que dá é que há uma diferença proposital. Quando migrei pra Higlobe há uns meses atrás não havia essa diferença.
By Marcelo B.
Response from Higlobe· Oct 5, 2026
Agradecemos pelo seu feedback, Marcelo. Transparência é prioridade para a gente, por isso gostaríamos de esclarecer como funciona a nossa conversão de câmbio. Na Higlobe, oferecemos a cotação comercial durante o horário comercial (das 9h às 17h). Fora desse horário, a taxa varia de acordo com a demanda de compra e venda de USDC e pode apresentar diferenças em relação à cotação comercial. Mantemos esse modelo para garantir uma grande vantagem: permitir que você faça saques via PIX 24/7, mesmo nos momentos em que o mercado financeiro tradicional está fechado. Além disso, vale notar que a cotação exibida no Google nem sempre reflete a taxa em tempo real e pode apresentar variações ou desalinhamentos em relação ao mercado. Para acompanhar as taxas com maior precisão, sugerimos consultar fontes financeiras especializadas: TradingView: https://br.tradingview.com/symbols/USDBRL/ Bloomberg: https://www.bloomberg.com/quote/USDBRL:CUR UOL Economia: https://economia.uol.com.br/cotacoes/cambio/ Se tiver qualquer dúvida sobre alguma conversão específica, nossa equipe de suporte está sempre à disposição para te ajudar! edit: Agradecemos por atualizar seu comentário e nos dar a oportunidade de analisar o seu caso com calma, Marcelo. Entramos em contato diretamente no seu e-mail cadastrado para explicar os detalhes do seu saque realizado na última sexta. Conte sempre conosco e um abraço! Higlobe Team
The best payment services platform Higlobe does a great job of simplifying the experience of getting paid across borders. It's easy, it's fast, and you don't pay high fees. All I have to do is create a recipe directly through WhatsApp, and my money is available within minutes (if not seconds!). So the platform is overall great, but so is the customer service. Every time I had to talk to my account manager, I was able to, and they fixed whatever the issue was so quickly. I've switched from another platform, which I used for the past 4 years or so, and I don't think I'll ever look back.
By Caroline P.
Response from Higlobe· Oct 5, 2026
Thank you so much for the glowing review, Caroline! Winning you over after 4 years with another platform means the world to us. We’re thrilled that our WhatsApp workflow and sub-minute transfers are making your cross-border payments effortless. We'll be sure to pass your kind words along to your account manager! Higlobe Team
It’s a good service, miss some features but the spread is wonderful
By customer
Response from Higlobe· Oct 5, 2026
Thanks for sharing your feedback, Matheus! We’re glad to hear you're enjoying our service and our competitive spreads. We’re always working to expand our platform, so if there are specific features you’d love to see next, please feel free to reach out and let us know! Higlobe Team
