High Speed GearReviews of highspeedgear.com

Response from High Speed Gear· Mar 18, 2024

Thank you for your review, we do apologize for our lead times, I do show in our notes that someone from our team spoke with you and confirmed that the right belt size was sent. We do sincerely apologize for the confusion and inconvenience this has caused. I also show a return request was established. if there is anything else that we can assist you with please email [email protected].

Response from High Speed Gear· Mar 4, 2024

Thank you for your review, I show that a cancellation was requested and a refund was given to you on 12/19/2023. Someone from our team will reach out to provide you the details of that refund to make sure that you are taken care of.

Response from High Speed Gear· Feb 29, 2024

Thank you for your review, as the manufacturer we do make all orders to order, due to a large influx of government orders we do currently have a longer than normal lead time. I know that we spoke with you this morning in regard to your order, we are more than happy to assist you with finding that gear through a dealer that has that in stock. You can always call us at 910-325-1000 or email us at [email protected] and we are always happy to help.

Response from High Speed Gear· Jan 30, 2024

Thank you for your review, as the manufacturer we do make all orders to order, due to a large influx of government orders we do currently have a longer than normal lead time. You can reach out to us at any time, and we are more than happy to assist you with finding that gear through a dealer that has that in stock. You can always call us at 910-325-1000 or email us at [email protected] and we are always happy to help.

Response from High Speed Gear· Jan 22, 2024

Thank you for your review, you will be receiving an email from a team member of customer service, we don't have an automated email response system so I am unsure where that may be coming from but do apologize for the inconvenience and difficulty.

Response from High Speed Gear· Jan 2, 2024

Thanks for your review, we are not showing any emails in our system, someone from our team will be reaching out to you.

Response from High Speed Gear· Dec 7, 2023

Thank you for your review, as the manufacturer we do make all orders to order, due to a large influx of government orders we do currently have a longer than normal lead time. You can reach out to us at any time, and we are more than happy to assist you with finding that gear through a dealer that has that in stock. You can always call us at 910-325-1000 or email us at [email protected] and we are always happy to help.