Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
55 reviews
HighfiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Highfive simplifies business collaboration with high quality video & web conferencing! No downloads, no pin codes, and no passwords makes for an easy meeting experience. With hardware & software packages built for organizations of any size.
Highfive (highfive.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
55 approved reviews, newest moderated first
Works 100% of the time about 50% of the time.
By Josh
Response from Highfive· Mar 14, 2018
Hi Josh, We take pride in our service and reliability and we apologize for your negative experience with Highfive. We've notified your Customer Success Manager to reach out so that your next meeting can be great.
Easy install, Works better than expected. Even the least experienced computer user can start a meeting or share their screen. Dolby experience is amazing!
By Chris
Very good tool to use!
By Chandra
We've had a lot of issues with dropping calls. We've reported them several times and connected our third party IT agent with Highfive and have found zero results. We have calls dropping, We've had "network connection issues" where we can't connect to the screen to share content. It happens in every single room. There hasn't been a resolution to this and it feels like Highfive keeps blaming our network and not taking any responsibility. When Highfive does work, it's great and we love it. It's not dependable. I've only had success with one Highfive team member, Jon who helped me figure out an issue in one of our conference rooms.
By Alyson
I always have an excellent experience using HighFive. I love the features, UI and UX. Their hardware is also top-notch quality and made in house!
By Reony
Highfive is great
By Mary
High five rarely works. Always seems to be audio problems.
By Jarred
Response from Highfive· Mar 14, 2018
Hi Jarred, We're sorry to hear that you're having a bad experience with Highfive. We take pride in our service and reliability. We'd like to help solve your audio issues. We've notified your Customer Success Manager to reach out so that your next experience can be a fabulous one.
Good quality audio and video!
By KJ
