Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
144 reviews
HIGHERDOSESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HigherDOSE is on a mission to ignite vitality – by reconnecting you to the healing power of nature and supercharging your self-care with the hottest wellness tools. We believe that investing in your body, mind, and vitality is one of the most rewarding investments you can make – one that yields compound interest over the years. Health is wealth. And it’s time for the health & wellness industries to shift towards prioritizing preventative care and harnessing innovation. We believe that advanced technologies are the future of self-care, skincare, body care, fitness, and recovery.
HIGHERDOSE (higherdose.com) has 144 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 96 reviews with 5 stars · Clear filters
I had run into an issue with my blanket and the Customer service was more than I could have expected. They were prompt, and took care of the situation very well. I love my sauna blanket and very happy with the Customer service!
By Jason T.
Response from HIGHERDOSE· May 20, 2025
Thank you for this feedback, Jason! We really appreciate it!
Great customer service- Prompt reply and fixed my problem immediately. Would recommend purchasing from this company any day!
By Shannon H.
Response from HIGHERDOSE· May 20, 2025
Shannon, thank you so much for this glowing review. It means the world to us!
I have both a face mask and sauna blanket. I love both of them! I had a issue with the mask (it was out of warranty) and HigherDose customer service jumped in and was able to correct the problem. I can not say enough about the fantastic service I received! Way beyond what I expected! Thank you for taking such good care of me and my device!
By Great G.
Response from HIGHERDOSE· Apr 29, 2025
Thank you so much, Great Grandmama! We are so glad to have sorted your mask issue out and you are back to enjoying your Red Light therapy. Always here to help!
Item shipped promptly. Love the led cap
By customer
Response from HIGHERDOSE· Apr 29, 2025
Thank you so much for this feedback! We appreciate it!
Offered replacement and advised us about a warranty. Very helpful and a pleasure to do business with.
By Lynne K.
Response from HIGHERDOSE· Apr 1, 2025
Thank you, Lynne! Glad we were able to help!
Their customer service is outstanding!
By Mel N.
Response from HIGHERDOSE· Apr 1, 2025
Thank you, Mel! That means a lot to us!
I love my higher dose mask so much, and I was bummed when it broke on me recently. To be honest, I am not one to write reviews much but the team at HigherDOSE was so responsive and quick to get me a replacement that I just had to give them a shout out! I’m so happy to be back in my routine with my new mask, thank you for making it an easy and speedy process!! :)
By Heidi A.
Response from HIGHERDOSE· Mar 31, 2025
Heidi, thank you so much for this review! It means the world to us to hear we were able to resolve your mask issue quickly!
It is wonderful and these days rare to deal with a reputable company who cares about their customers, gives fantastic customer service, and stands behind their products. I purchased the red light hat and had an issue with some of the lights, they provided a prepaid label so I could return the hat for repair. They ended up sending a new hat. There’s so many companies out there in the red light arena that I’ve had horrible experiences. You will not be disappointed purchasing from Higherdose.
By Caren Z.
Response from HIGHERDOSE· Mar 21, 2025
Caren, thank you so much for taking the time out of your day to leave this review. We can't tell you how much we appreciate it! So excited you're entrusting us with your Red Light journey!
