Hibrew ✖️ COFFEE MACHINE is harmful to health
✖️ COFFEE MACHINE is harmful to health, water has a chemical, industrial plastic aftertaste, and a chemical odor. The device is technically flawed. People, beware of Hibrew devices! Not well-designed, apparently. Very disappointing. Hibrew is negligent and doesn't take responsibility. Hibrew should cover the return costs, but they evade me and provide no response, redirecting me to AliExpress, who, in turn, refer me back to the seller. It's very exhausting for the customer to have to repeatedly ask the same questions out of necessity because Hibrew is not taking it seriously and intentionally avoiding addressing the actual substantive questions to avoid making refunds. So, CONCLUSION? HIBREW IS UNRELIABLE! ☹️It must offer free returns because the product has a well-documented issue with a chemical industrial odor in the water. I have written a thousand times. ❌Hibrew wrote to me; "Dear, please fill some lemonade into the water tank to reduce the flavor." ✅Me, as customer; "Would you like me to camouflage the consequences of the internal technical issue with the espresso machine using lemonade flavor and scent? That doesn't seem like a sensible course of action to me. Therefore, I have already returned the espresso machine at my own expense and now wish for the seller and/or AliExpress management to take responsibility and refund my return costs to me."
By Musab A.