HGreg.comReviews of hgreg.com

I’ve purchased a lot of cars over the years, a lot… this is the first time that I actually was left speechless. I called on the price of a car, ready to pay cash. I know that there are always some hidden dealer fees that they don’t show when advertising on sites like auto trader. But the price of this car went up $5000 with the fees that they tacked on. Blown away. Who does that?

Review: I visited HGreg in Doral with my wife to see a 2024 Mercedes-Benz AMG G53 with 8,931 miles, listed for $67,996 and with 7 seats. The vehicle was perfect for our needs and, after my wife got excited about it, the salesperson told us the car had already been sold and they were just waiting for it to be picked up. The strange part is—if it was truly sold, why was it still in their inventory and advertised? The very next day, the same vehicle was still listed on their website. I called to confirm, and another person told me the car was still available. I asked to speak with a manager to make sure I wasn’t wasting my time again, but instead I was sent to a call center where I was then told the car “was sold today.” In other words: contradicting stories, zero communication, and a complete lack of professionalism. If a customer leaves their contact information and expresses interest, the least you can do is have the courtesy to call them back if the vehicle becomes available again. Instead, we were left with a frustrating, confusing, and unprofessional experience. I would not recommend this dealership. Selling cars is more than just moving inventory—it’s about honesty, transparency, and respecting the customer’s time. On those points, they failed completely.

Hgreg is a true baiter!! I just bought a car from an Hgreg dealership. They have great prices to lure you in but then they tack on a $1,600.00 stupid warranty that you HAVE TO PURCHASE!! There's no other option if you want the car!!! I didn't want the damn warranty but I wanted the car!! Now I have buyers remorse! Stay away from this place! Go somewhere else. Every dealership will attempt to sell you a warranty but any other dealership will let you refuse to purchase it. Not this place!!!! Hgreg is a GIANT SCAM!!!

Wanted to go and look at a cayenne they offered to drive it to me for a deposit. I said I would be happy driving down to look at it but the insisted the car was in a1 condition. The car turns up on time as promised but the boot would not open off the fob or from the switch inside.the driver tells me it's just the fob battery. 35 years in this trade I know its not.take it for a test drive and its all over the shop under braking .tell them I don't want the car and the boss calls me try very hard to pressure me into buying asking me to make him an offer. I tell him it's not about the money and that I would sooner pay more money for a car that's right . Not happy that I rejected it but I did clearly state that if it was as described I would buy it .lost a couple of hundred quid than a massive amount of money. Steer clear of this company

I would give them a zero if I could. I communicated a half dozen times with a Samantha Pita. Specifically asked if the car I was interested was still available. Was told yes. Asked her to verify, I was going to be driving an hour and a half, maybe two hours with traffic. Was told yes. Drove there, took me almost two hours in 5 o'clock traffic and they sold the car a day or two ago. The sales rep tells me Samantha works the internet and goes by what's listed online, not what's on the lot. What a stupid statement. Shouldn't what's online be what's available. Shouldn't she have checked when I specifically asked because I was going to be driving two hours? Then they have the audacity to ask me if I'd like to see any other cars that actually have available. Horrible experience.

This outfit is a textbook example of what happens when a big company gets too comfortable with being shady. H Greg appears to operate under the illusion that bait-and-switch is still a viable sales tactic in 2025. They advertise vehicles that either never existed or were sold long ago—probably to lure people into calling so they can pivot and push other inventory. The car I was interested in was aggressively priced, and while I knew it sounded too good to be true, I gave them the benefit of the doubt. Big mistake. I’m a seasoned car buyer and collector. I know what I’m looking at, and I expect a conversation with someone who does too—not a runaround. I always insist on a pre-purchase inspection (PPI) through a franchise dealer or qualified local tech. But I never got the chance, because over a week and a half, I called four times and was dumped into a voicemail that proudly announced, “You’ve reached the VIP sales line,” only to then follow up with the classic kiss-off: “This mailbox is full and cannot accept any more messages.” Click. That sums up the professionalism here. If they make it hard before you buy, imagine what happens after they’ve got your money. My rule is simple: if a car is hard to buy, walk away. This isn’t the '90s—you don’t need to deal with a local snake oil lot anymore. “Buyer beware” is just code for “we’re about to screw you—hope you're paying attention.”

Total rip off.filing fees and dealer fees Then a crappy 3rd party shitty warranty.Save your money and look elsewhere.

Very unprofessional I do not recommend I don't think they know were they are coming or going. Pulled my credit 10 times and now my credit is shot.