HfelauReviews of hfelau.com

I too was VERY surprised to see the teenie tiny pieces when they arrived! Not at all like they advertised! How in the world can you make the spinning wheels & Eiffel Tower with these?? Again.......if it sounds too good to be true - it is!!!

They send you the pieces they say they will on their web page, but these same pieces do NOT make the items depicted in their pictures and video (the items you build will be smaller, not the same shape, and less intricate). You will also not receive a manual as stated on their website. Return shipping to China is $20 if you want to return it.

I cannot even believe what I received!!! I bought the set of magnetic balls & rods for my grandkids. What a scam!!! I wish I would have read the reviews first!! They should be shut down. The box they came in is literally 3.5" X 2.25". I paid $36.37 with the shipping. I want to send them back, but wouldn't trust I'd receive a refund. In fact, someone also said they don't issue refunds, just 20% off of your next purchase. Really??? I shop online all the time and have never had a bad experience. Well, now I have. HORRIBLE AND FRAUDULANT! SHAME ON THEM!!!

I paid for fast shipping 9.99$ then after I ordered they told me It was shipped from china.Now I dont even know if I will receive my parcel I cant find the tracking number they gave me nowhere

Company is totally RIP OFF. You order and get something totally different to what ordered and always a lesser quality.

I purchased magnetic sticks and balls which were in the ad that I saw on Instagram but what I got was 25% the size of what was advertised. No refund only an offer of 20% credit to shop more on their site. ARE YOU KIDDING ME???? This is called FRAUD in my country. I spent hours on the computer trying to lodge a complaint with Instagram about my dilemma and this was as futile as getting any refund from the vender. If you expect to get what you paid for forget it. How do you spell karma? Corona-Virus.

I bought few sets of the magnetic sticks.After day of using nearly all of them got broken in a half.Was trying for a week to contact sellers,no luck,emailing with robot.BE AWARE OF THIS COMPANY!!!!! Another bad thing:all those goods were delivered directly from CHINA.thats another no buy factor!!!

My 9 year old somehow managed to get onto this site and bought something without my permission. Literally 2 minutes later I emailed them explaining the issue and giving them the order number and requested it to be cancelled. They sent an automatic reply saying it would be seen to. Several days later I realised I hadn’t heard, so i wrote again, and received a similar reply. A week later I got an email saying my order had just been dispatched !! Checking their returns policy they state they cannot refund something when once its been sent ! I couldn’t have been clearer about cancelling my order before it was sent ! You should steer clear of this site, they want your money and dont reply/respond to customer communications. Crooks.