Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
625 reviews
heyabby.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.
heyabby.com (heyabby.com) has 625 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 395 reviews with 5 stars · Clear filters
Great support, just have to wait a day or so but very helpful and complete. Good follow up and support ❤️
By Susan H.
Response from heyabby.com· Jul 2, 2025
Thank you for your kind words! We’re glad you found the support helpful and thorough. We always aim to follow up and make sure everything’s on track. Thank you for your patience and trust!
Celina was AMAZING again and assisted me. I had the issue narrowed down and Celina helped confirmed my suspicion and provided great information.
By TROY H.
Response from heyabby.com· Jul 2, 2025
That’s awesome to hear. Thank you! We’re so glad Celina could help confirm your hunch and provide the info you needed. We’ll be sure to pass along the kind words! Happy Growing!
Hey Abby, customer service goes above and beyond to help customers what a great place would love to work there😁
By Josh L.
Response from heyabby.com· Jul 2, 2025
Thank you so much for the kind words! We’re thrilled to hear our customer service made such a great impression, and we love your energy! Happy growing!
What made my experience great was that the Heyabby Team always replied back in time with emails, They provided me replacement parts for my growbox.They are Respectful, and Good Customer Service. I Appreciate everything that you all do. If I ever had a question they would provide me with the information I needed, I've learned a lot with the Heyabby very easy to follow along with the Heyabby App and have your very first Grow. Thank you HeyAbby
By Daniel N.
Response from heyabby.com· Jul 2, 2025
Thank you so much for the heartfelt review! We’re thrilled to hear that our team was able to support you every step of the way. It means a lot to know you had a great experience and learned so much with Hey Abby. We’re always here for you. Wishing you many successful grows ahead!
Outstanding Customer Service – Even Without a current Subscription! I had an issue with my Hey abby unit and was blown away by how fast and professionally their team responded. They resolved the problem in less than 24 hours and stayed in communication the entire time — all without an active subscription! That level of support is rare these days. The product itself is already amazing, but the service made me even more confident in my choice. Huge thanks to the Hey abby team — top-tier experience from start to finish!
By tyrone C.
Response from heyabby.com· Jun 21, 2025
Thank you so much for the great feedback! We're happy to hear our team was able to resolve your issue quickly and keep you informed throughout the process. Our Customer Service team is always here to support our growers. Your kind words mean a lot to us—thanks again for being part of the Hey abby community!
Customer service and support resolved my issue expeditiously
By Andrew B.
Response from heyabby.com· Jun 21, 2025
Thank you for your great feedback! We're so glad to hear our team was able to help quickly. Always here if you need us—happy growing!
The customer service that comes with the subscription is great and has helped solve my plant’s issues. Response came in after few hours which was accurate in the description.
By Derryl L.
Response from heyabby.com· Jun 5, 2025
Thank you so much for your kind words! We're so glad the subscription support has been helpful and that your plant is back on track. Always here when you need us. Happy growing!
Every time I had a question they would respond back fast and also help me change an order . The process was easy on my end dealing with them.
By Mark R.
Response from heyabby.com· Jun 3, 2025
Thank you so much! We’re glad to hear the process was smooth and that our team was able to assist quickly. Always here to help. Happy growing!
