Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
625 reviews
heyabby.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.
heyabby.com (heyabby.com) has 625 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 395 reviews with 5 stars · Clear filters
Excellent Customer service
By Ali
Response from heyabby.com· Jun 16, 2023
Thank you so much for your kind words! We're delighted to hear that you're enjoying your Hey Abby grow box and that our customer service team provided you with excellent customer support.
Shipping wasn’t long and the product itself is extremely efficient. Since the hey Abby provides regular support from experts you will never be confused and always know what the next step to take is. Wether your confused on a specific step or if something is going wrong with your plant. Regardless the hey Abby team will help.
By Michael C.
Response from heyabby.com· Jun 16, 2023
We're thrilled to hear that you had a positive experience with our Hey Abby grow box and that our customer service team was able to assist you in a friendly and professional manner. Thank you for sharing your feedback with us!
All though I have not received the grow box yet, I found their customer service fast and accurate.
By Sam B.
Response from heyabby.com· Jun 16, 2023
It's great to hear that you're pleased with our customer service team exceeded your expectations. Thank you for leaving such a positive review!
Left acouple messages about moving, and needing adress changed so I can recieve my product at my new location. Was immediately changed without over the phone conversation, and continued to ask if there was anything else I needed. Great customer service with need to satisfy their customers.
By scott A.
Response from heyabby.com· May 24, 2023
Thank you for choosing Hey Abby Customer Service! We sincerely appreciate your kind words and feedback. Providing efficient and satisfactory solutions is always our top priority and we will do whatever we can to ensure your needs are met. Thank you again and we look forward to continuing to serve you in the future. Have a wonderful day!
This company is insanely well run, which, in this day and age is truly spectacular. I bought the OG unit just finished my first grow, and from my 10 years of growing experience in soil and Hydro this has got to be the most enjoyable, easy and fun way to grow cannabis. In fact, I love my OG unit so much. I’m currently waiting on my 420 unit which will be delivered July 20. The best thing about that is I will be able to be in a perpetual harvest. Can’t wait to get a guys keep up the great work.!!!
By Brian E.
Response from heyabby.com· May 24, 2023
Congratulations on your first successful harvest! We are absolutely thrilled to be part of this amazing achievement with you. Thank you for choosing Hey Abby and Grow Box - we can't wait for you to experience our 420 Grow Box as soon as possible. We look forward to seeing your next success in growing!
Excellent Grow Box! So easy to use and be successful at growing. Highly recommended.
By Zane
Response from heyabby.com· May 4, 2023
We really appreciate it when you recommend and recognize Hey Abby Grow Box - thank you! We hope that you have an excellent experience with us! Happy Growing！
The Hey Abby team was quick to respond to replacing an outdated seed kit. Additionally, I'm having a great experience with my Hey Abby box having just completed my first grow. The box, the app, and the support team makes it super easy!
By Dave
Response from heyabby.com· Apr 25, 2023
We really appreciate your support! Your encouragement is what keeps our team motivated to provide satisfactory service and support to growers. Happy Growing^^
Customer service is next level. Finally a business that cares about its consumers and is there to help with quick and easy answers. Product 10/10, Customer Service 10/10
By MKONE
Response from heyabby.com· Apr 25, 2023
We are delighted to hear that you are pleased with our service! Great pleasure! We are committed to always providing the best experience and continually improving the quality of our service.
