Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
15 reviews
Hexrider - Ride the DistanceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hexrider builds the motorcycle seat cushion built for the rider who still has miles in him, a bike he'll never sell, and a ride he keeps calling "someday." Not for the showroom. For the road you actually ride.
Hexrider - Ride the Distance (hexrider.com) has 15 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
15 approved reviews, newest moderated first
I ordered a rider and passenger seat for my 2018 HD Ultra Limited. The rider fit great, but the passenger was way too small. I sent an email to HexRider, and support got back the next day. I sent in a picture, and they sent a recall label to ship it back. I then ordered another rider seat for my passenger, and it is working out fine.
By DAVID M.
The quality and the comfort.And the support I received from Chris Adams was above and beyond my expectations. Thank You
By Ben B.
Love the Long Distance Seat Cushion! Been riding my Harley for many years and have tried many seats, even custom big name brand versions and still got sore butt after a 2-3 hours. I recently installed the Long Distance Seat Cushion and took a six hour ride with NO discomfort. Their customer service is also very responsive and helpful. When I ordered the seat cushion, the add said that a book of rides would also be provided. I hadn't received it a few days after I received the cushion. I contacted customer service via email and within hours they emailed it to me. BTW, the ride book is very good with a lot a great rides detailed.
By Larry K.
Seat cushion was delivered as advertised. Fit my BMW F800GT perfect. My bike has a very thin seat that starts to hurt after an hour or so. Very cushy and made a 3 hour bike ride very comfortable. No more road pain so far.
By Mark D.
If you are thinking of purchasing a Hexrider cycle cushion, you can't go wrong with the Hexrider. I ordered one for my wife for the passenger seat on our Harley Triglide Ultra. I must have ordered the wrong one because it was too small & would not fit the seat. Upon contacting Hexrider, the wheels began turning on getting us the correct one. With in just a couple days, the second one had arrived at our home. This one fits perfect & my wife could not be happier. Hexrider went out of their way in replacing the first & did not charge me the difference in the price. If you feel learing about ordering from Hexrider, you can put your worries aside. Their business model is spot on. Customer satifaction is their top concern. I would not hesitate to purchase from Hexrider again. My wife & i are giving Hexrider 5 Stars but they deserve 10 Stars.
By Gary H.
Great structured seat cushion, as I was riding I hit one of those bad bumpy roads and really never noticed it. It was great.
By Jim D.
So I bought the HexRider pad a few days ago and I was able to use it yesterday. It's super easy to install btw . I was sceptical if it would actually work for my back cause I've tried many things over the years with no luck ! This is an amazing product. I rode yesterday for 7 hours and was perfectly fine and I woke up today with no back pain . I'm more than Happy with this product:) Thank you
By Andrew I.
