Hero ForgeReviews of heroforge.com

I paid $80+ after shipping and the item that came was such low quality. I paid for a painted mini and his face wasn't touched at all. I also added a metallic effect to the wings and sword. They painted half the sword and the wings were marbled. Oh and to add the wings it was $20. With the price I thought I'd get a high quality item, not something that looks worse than if I painted it myself.

I ordered my minis on June 10 with standard European shipping. I didn't expect them to arrive in a few weeks but they came in today! Every mini is wrapped singularly in bubble-wrap and the inside of the box was also covered in it. Really fast and responsible shipping, I recommend. I see a lot of people complaining about the colored minis in the reviews and my advice is: get the 2D colored standee. I did, and it's extremely detailed and looks a solid 98% like the HeroForge preview. It also appears to be quite sturdy, although I personally don't plan on doing a stress test on it. I will always get 2D colored standees only, because I'd like my minis to have the same format and also it proved itself a really nice product, fine quality-price rate. P.S: I placed my order with a friend so we could split the shipping costs, that I also recommend. Since the shipping cost doesn't change from 1 to at least 15 minis it makes a lot more sense to make a collective order with somebody else and pay a few bucks each instead of 15$ all by yourself.

Ordered a mini and what I thought were villager minis. Turns out one is for digital download. I spent time painting it using the online tool. But apparently that is just for show so when I ordered it it came un painted. Super misleading. But hey it's my fault I'm the dumb customer, no refunds. No problem. No sales from me ever again.

The miniature was (is) awesome. It looked just like I wanted it to and it felt sturdy. Perfect! It fell on a hardwood table and broke. The fall wasn't high yet it did brake. A 7 or 8 inch fall tops. It fell out of hand while rearranging a table. They're quite fragile. Be careful with them. They're different than other minis. Either way, I contacted HeroForge and it all worked out! I'm definitely satisfied with their customer service. The product and hasty response is why I give them 5 stars. I support Hero Forge and have other orders in the making.

Took over a month to ship. Over €50 for an unpainted mini that was less than 10mm tall on a 25mm base (a winged cat). Detail is decent, about on par with an average 3d printer, but when I heard what my girlfriend paid for it, I was shocked. What a price-gouging company they are

Poor customer service. Very long shipping times. No refunds. Avoid.

Hot garbage. Came Broken twice. Faded colors. Waste of time and money. I want my money back. 100+ bucks for broken useless minis. Got my 11 yr old into a PF2e campaign. We thought it would cool to get some custom minis for our campaign. Both arrived broken a few weeks ago. Just got my replacement, yup, broken. We will do an unboxing video on his later today. See if we get the Quatro of broken. Over 100 bucks for trash. A very disappointing experience.

I've never ordered an actual mini from Hero Forge, but I used to use it to flesh out an early design for characters in my online DND games. It's a really powerful tool for that, which is why I'm giving 2 stars and not 1. I bought the year long subscription a year ago thinking I would use it a lot, but after my games fell apart, I wound up not using it much at all. Fast forward to now, I get billed for my subscription again because it auto-renews. This was not something I could afford right now, nor did I even want to renew my subscription, so I reached out asking to be refunded. I was offered an account credit for the money for me to purchase something else from them "as a courtesy", but I wouldn't allowed to re-subscribe for another year. I understand the "no refunds" policy to an extent, but putting something on auto-renewal and refusing to refund if someone has forgotten to cancel in time is a pretty shoddy business practice. You are essentially banking on people's forgetfulness to make you more money. Sorry to say I will never use this service again.