Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
656 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
I’m Henry, and I’ve spent years perfecting the art of watchmaking. Each timepiece is carefully crafted with precision and passion, using only the finest materials. Every design tells a story—crafted just for you.
Henrys Watches (henrys-watches.com) has 656 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 72 reviews with 4 stars · Clear filters
Good looking, Co Operative ,prompt reply
By Sanjay R.
Response from Henrys Watches· May 30, 2026
Thank you so much for the kind words! We're thrilled you had a great experience with us — looking good and keeping things running smoothly is exactly what we aim for. We appreciate you taking the time to share your feedback, and we hope to see you again soon!
The watch is nice. The olive band is short as I can barely use the last hole. Can I order a larger watch band?
By Clark G.
Response from Henrys Watches· Mar 26, 2026
Thank you for your message. Yes, you can definitely use a longer replacement strap, especially if the current one feels too short. Many customers with larger wrists switch to NATO straps, which are specifically designed to provide more length and comfort
I’m using the watches as dress watches. The 1st time out watch kept stopping. I thought I’ve got a dud. However I then thought maybe I’m not moving enough. I then wound the watch manually (about 12/14 winds) & at this stage it appears to be working. Fingers crossed. Cheers
By Frederick
Response from Henrys Watches· Mar 12, 2026
Thank you for your message. As the watch is automatic, it runs on the movement of your wrist. If it isn’t worn much, it may stop. Manually winding it about 10–15 turns, as you did, helps start the movement. If you continue to experience issues, please feel free to contact our customer support team.
Delivery took a long time This is my second order The first watch I got was nicer. Update... I received a nice response from Henry's. Although the watch I got this time did not seem as nice as my first one it's still very nice and an excellent value It was also less expensive than the first one..i will purchase from them again and do not hesitate to recommend them to friends and family.
By Andy S.
Response from Henrys Watches· Jan 7, 2026
Thank you for your feedback and for being a returning customer. We’re sorry to hear that delivery took longer than expected and that this watch did not meet your expectations compared to your first one. Your comments are valuable and help us continue to improve our products and services.
The watches I have purchased are brilliant and worth the price paid.
By Ron S.
Response from Henrys Watches· Dec 21, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your watches and feel they’re worth the price. We truly appreciate your support and hope you continue to enjoy them!
Good thanks very much definitely buy again
By 👍Tommy T.
Response from Henrys Watches· Dec 16, 2025
Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with your purchase and look forward to serving you again.
Love my watches. However one of them (Curren) had the middle stem removed. It was lying in the bottom of the box. I need to return it, because the stem will not go on. There was no plastic safety mechanism on this watch.
By David L.
Response from Henrys Watches· Dec 16, 2025
We’re sorry to hear about the issue with your Curren watch. Please reach out to us at [email protected] so we can provide a replacement for you. Thank you for your cooperation,
It is a wonderful time piece, but the bottom button has no function it's seams it is there for decoration! Or should it do something?
By Phil S.
Response from Henrys Watches· Dec 10, 2025
Thank you for your feedback! The bottom button on your watch is actually decorative and does not have a functional purpose. We appreciate you taking the time to share your experience and hope you’re enjoying your timepiece overall.
