Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 538 reviews with 4 stars · Clear filters
Always great customer service! I love Henry Meds however, they no longer carry Terzepitide in the shot form. So I had to go elsewhere. Otherwise they are wonderful.
By Chantal S.
Response from Henry Meds· Jun 30, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Wonderful service except for the lag time between obtaining your prescription and receipt of the meds. Customer service was amazing and solved the issue immediately!
By South Lake T.
Response from Henry Meds· Jun 30, 2025
We sincerely appreciate you taking the time to share your experience! Your feedback motivates us to keep providing excellent service.
Only had a bit of a struggle with the online meeting connection. I wasn't clear on the steps to follow. Otherwise pretty straightforward.
By Joyce I.
Response from Henry Meds· Jun 28, 2025
Thank you for your review! We’re always here to provide support whenever you need it.
Customer service is very friendly and accommodating. Patient portal was easy to use and had several times to choose from. Only issue i had is having to pay ahead of appointment before I was even approved for medication.
By Amber R.
Response from Henry Meds· Jun 26, 2025
Thank you for taking the time to share your feedback!
Only had the intake appointment and that went well. Very professional.
By Abby
Response from Henry Meds· Jun 25, 2025
Your feedback is invaluable! We’re happy to hear that you had a great experience, and we appreciate you taking the time to share it.
First call with a nurse practitioner there was technical issues where she could not pick up my video. I resigned in but it kept flipping between available and on call. I finally called the help desk and had to reschedule an appointment. It was frustrating that there was no contact from the company when the call did not work. I scheduled a second appointment for 4:00, but with contacted for 3:00 appointment. Luckily I was available.When I spoke to the second nurse practitioner it went well.
By Erica M.
Response from Henry Meds· Jun 25, 2025
Thank you for your review. This is clearly not the kind of experience we wish for any patient to have with Henry Meds.
Quick response and initial appointment response. Answered my questions and listened to my concerns. I will write another review as I go thru the process, but my initial experience has been very good.
By Diane
Response from Henry Meds· Jun 24, 2025
We appreciate your kind words! Thank you for taking the time to share your thoughts.
Communication and ease of the process
By Rita A.
Response from Henry Meds· Jun 21, 2025
Thank you for your kind words! We’re always here to help and appreciate your support.
