Never received
I was charged for this item and I got an email saying you delivered it, but I have not received it
By Kelly
Response from Henry Meds· Jan 13, 2025
Hi! A representative from Henry Meds will be in touch.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11,880 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 873 reviews with 1 star · Clear filters
I was charged for this item and I got an email saying you delivered it, but I have not received it
By Kelly
Response from Henry Meds· Jan 13, 2025
Hi! A representative from Henry Meds will be in touch.
Still waiting for procduct!
By Sherry
Response from Henry Meds· Jan 13, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
Difficult to talk to a human. I tried following their online form to submit a request but the form has a glitch and could NOT submit. The chat is another bot. I’m going in circles. Disappointed!
By Vancouver C.
Response from Henry Meds· Jan 12, 2025
Thank you for bringing this to our attention. We’re sorry to hear about the challenges you’ve faced trying to reach us. A representative from Henry Meds will be in touch with you shortly to assist. We appreciate your patience!
Fraudulent business practices. I have been double-charged multiple times and have had to contact support to have refills sent.
By Emily L.
Response from Henry Meds· Jan 11, 2025
Thank you for your review. We take negative feedback seriously and thoroughly analyze each case to understand and address any concerns.
It’s going to be almost three weeks from my last medication dose until I receive more medication. Appointments were canceled and medication is taking longer than the 7-10 days.
By Clint J.
Response from Henry Meds· Jan 11, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days following their intake appointment. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with. If you experience a delay of more than 10 business days, please feel free to contact us at [email protected] or call (909) 787-2342. We truly value your feedback!
They are not honest. They will tell you its just a one time fee, then they will take money out of your bank account every month,.
By TAMMY
Response from Henry Meds· Jan 10, 2025
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Transparency is very important to us, and we make every effort to ensure our billing practices are clear. Our subscription-based service includes recurring monthly payments, as detailed in our Terms of Service. These terms are provided during the signup process to ensure patients are aware of how the program works.
Poor communication cost me a lot of money. The initial Nurse also gave me bad information. Not happy with the company.
By Shaina
Response from Henry Meds· Jan 9, 2025
Thank you for taking the time to share your experience. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
I had medication prescribed monday morning January 6th. It's now Thursday January 9th and my medication prescription is still in the 1st stage of being received by the pharmacy. Not processed, or shipped. PLEASE SEND MY MEDICATION!!!
By Marc
Response from Henry Meds· Jan 9, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!